3 Reviews for Kemma Software BridgeTrak for Web Reviews

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4.3 stars
Average rating for this product is: 4.3 out of 5

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Kemma Software BridgeTrak for Web Reviews

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  • Frank Berthold 25th Apr 2008

    Reviewer rating: 5 stars


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    First of all it's no more Kemma. At least I grabbed mine package from there and the web results from the left pane here confirm that I am not mistaken.Second, this is the kind of tool that you can speak forever describing its advantages and still you will always have something to add. That's because ...

  • elisabethhunt 12th Dec 2005

    Reviewer rating: 4 stars


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    Since we started the BridgeTrak Help Desk software in April 2003, my opinion of the software and vendor have dramatically improved. I am able to run fairly complex auto escalate functions (e.g. sending a survey to customers whose issues have been marked "solved"), and can create a pile of queries t ...

  • JMatthews Rank: Lance Corporal 24th Mar 2004

    Reviewer rating: 4 stars


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    Overall, Kemma Software BridgeTrak for Web is an excellent Help Desk product. I read positive reviews from Microsoft Magazine, SQL Server Magazine, Business Week and others. I read the review posted here, and tried it myself. I must say I was impressed...the full feature set that is available for ...