Reviews for Pets at Home www.petsathome.com Reviews

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 30 ratings and 62 reviews

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Pets at Home www.petsathome.com Reviews

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  • Guest 10th Nov 2009

    Reviewer rating: 1 stars


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    i bought pets at home own brand dry puppy food from the sunderland store,
    half way through to my horror, was live maggots, i took it back to the store, for the manager to say, "dont worry its a common thing" well if i wanted live fishing bait i'd of gone to a fishing shop! her customer service skill ...

  • Guest 18th Oct 2009

    Reviewer rating: 1 stars


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    Rude - worse service possible.

    Do not use the online service unless you want to be treated with worse customer service possible.

  • Guest 13th Oct 2009

    Reviewer rating: 1 stars


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    Pets at home DONT GO THERE!!! Their Guinea Pigs, Rabbits, Mice, Rats, Hamsters etc are ALL interbred and have chronic Health issues that pets at home DO KNOW ABOUT but will not say. SIMONS RODENTS are Cruel and evil people who do not care for animal welfare just the money pets at home will pay them! ...

  • Guest 16th Aug 2009

    Reviewer rating: 1 stars


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    I am furious with Scunthorpes branch of Pets at Home.

    My partner and i bought 2 female guinea pigs 6 months ago from there. One of our girls died last week after struggling with pnemonia for 6 months she had constant colds and was constantly on baytril. She came to us with pnomnia. Both GP's had UR ...

  • Guest 29th Jun 2009

    Reviewer rating: 1 stars


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    As I stated in the good piont I was greeted and helped greatly by two young men. Unfortunatly the rest of my visit to doncaster Pets at Home did nnot go so well. After happily accepting some beautiful fish and plants which the young men told me were 'Guppies'. I decided to treaat my cat. I wonderd u ...

  • kes123 14th Jun 2009

    Reviewer rating: 0.5 stars


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    i recently bought a clown loach from Pets at Homet hey didnt pack it properly a 4 inch clown loach was put in a bag with very little water no air was added got it home my tank was overrun with whitespot now am treating the rest of fish for whitespot the clown loach has died an my plec who was 7inche ...

  • Guest 23rd May 2009

    Reviewer rating: 0 stars


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    Pets at Home should cease trading as in my opinion their only concern is making money. I have been visiting my local one a few times a month when I have spare time to look at the fish they have and on a number of occasions I've heard poor advice being given to prospective customers, always dead fish ...

  • The grim reaper 12th May 2009

    Reviewer rating: 0 stars


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    Pets at home, what can i say but unhelpful, uninterested not bothered. I ordered a rabbit hutch on the website to be delivered to my friends address. On the website it asks for a billing address, pretty normal question, then you can add a different delivery address later, which i did. Delivery shoul ...

  • Guest 2nd May 2009

    Reviewer rating: 2 stars


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    I ordered large amount of cat food on internet from Pets At Home, delivery 4 days. A week later no sign of order so phoned they said would sort it. Phoned again 2 days later told order lost. Have had to re order, told will get refund. No confirmation on Email, have not had any replies to my Em ...

  • maclean18 24th Apr 2009

    Reviewer rating: 0.5 stars


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    my boyfriend got me two degu's from our local Pets at Home store as a christmas present. I have only had them four months and one passed away today. mostly every pet i have ever had from pets at home has had problems i once had a hamster that passed on a week after i got it, it died of paracites. al ...