Reviews for TAP Portugal Reviews

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We flew from Brussels to Salvador via Lisbon with TAP on our honeymoon. What a nightmare!! The first issue arrised when buying the tickets. There was a problem at the bank with the credit card payment but instead of calling me they just cancelled the ticket. By the time they informed me, the prices ...

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I use them frequently between Madeira Island and Lisbon. Their product is better than TAP or easyjet. Food better than standard, attentive cabin crew, confortable chairs and generally on time. Only thing they can improve is by making some renovations in their planes as they are already showing their ...

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I have regularly travelled on TAP for the last 2 years. I have grown to hate air travel thanks to this airline.
I used to fly the Lisbon to Angola route and it seems they felt that this route and us passengers deserved their worst aircraft. The plane was always late due to engine problems and most ...

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After studying in Portugal for 4 months we were going home. We were flying from Porto - Lisbon - Copenhagen - Bergen. First, the flight was delayed from porto 1 hour, then it was delayed from Lisbon 3 hours. When we finally came to Copenhagen, where we were going to our next flight to bergen, we wer ...

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After TAP Portugal's Pilot Strike over 24th & 25th September (of which passengers were not informed even though it was planned), TAP's treatment of it's customers was absolutely appalling. We were shipped off to an absolutely awful hotel with dirty rooms, faulty locks on the doors and unappetizing ...

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TAP Portugal Flights both from and to Gatwick left on time and arrived early. A hot meal and drinks were provided. Of course it is airline food, but was perfectly acceptable. The staff were friendly.

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Comfortable flight, excellent Cabin Crew service, though the food isn't anything to write home about - but it's free so can't complain.

The Customer Relations Dept in the UK is a complete farce. We booked tickets from LGW-OPO-LGW only to be told 2 weeks before the flight that we would only be fl ...

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This evaluation is a pre-travel evaluation of the service I received from the Danish devision of TAP Portugal. I will come back with our experience with the flight to and from our destination in Africa.

At the very beginning when I contacted the company in Denmark on phone and eventually email, I w ...

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Upgraded to the PLUS ticket with TAP Portugal which is meant to be fully refundable. I have only recieved £70.00 of a £700 ticket!! Cannot get through to help desk having been cut off 3 times.

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In times of great competition when every airline tries to defend its share of the market, TAP has still to come up with quality and value for money. Arrogant behaviour and poor customer service tends to shed a negative light on this national carrier and poor ratings from customers. I have flown TAP ...