Reviews for DFS Reviews

Taylott's review has yet to be rated - Be the first!
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2 years ago we purchased our 4 seater, 3 seater and foot rest from DFS. The store was well laid out, and the selection of sofas was varied with plenty of styles to suit everyone.

From memory, the sales guy was informative and not that pushy, we already knew what we wanted, so we cut to the chase. ...

Guest's review has yet to be rated - Be the first!
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We ordered a lovely new sofa and a swivel chair really cheap and i love it we had it for 3 days now and i love it and DFS delivery great! Staff GREAT! Quality GREAT! I LOVE DFS THANKS DFS

rockchick2's review has yet to be rated - Be the first!
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due to broken sofa at home i needed one in a hurry, so spent a couple of hours looking in different furniture shops, due to the time constraints i went for a DFS offer of 3 seater sofa and chair that was under the "express delivery" (£800 worth) Salesman very friendly so felt happy with purch ...

del292's review has yet to be rated - Be the first!
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I am going to Watchdog about DFS'S service and quality of goods.
They cant keep continuing to sell rubbish products and getting away with it. We need to make a stand!

Guest's review has yet to be rated - Be the first!
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Me & my wife went into the Poole store and ordered a black 3 seater and chair.
The staff were very helpful and were not pressurising in anyway, we chose the mercury sofa and chair and paid for it there an then as it was a bargain.
6 weeks later we get a phone call to say it is ready & 2 days later i ...

Guest's review has yet to be rated - Be the first!
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DFS - rude, arrogant and unhelpful. Only the sales staff seem to care before you sign and then it gets worse.
Delivery was expected within 6 weeks, after 3 weeks they called and said i had to take delivery the next day or they will send it back as they can't store it.
It arrived and wouldn't fit in ...

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The worst ever experience. I went to slough store in middlesex to choose leather sofa bed. The sales man was so not polite, looked like he was in the hury to get another customer, was making lots of mistakes. He defenetly need customer service courses, because me and I mum were shocked by the servic ...

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if you want a decent service and a quality product then your want to wait for a long time. go to DFS you'l not be let down on a bad service and if you like attitude just have a chat with one of drivers. quality control whats that? obviously DFS dont know. but ill be surprised if they dont wangle the ...

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I ordered a sofa from DFS Brent Cross and specifically asked for the last delivery as I am working and booked the second half day off. At 8.15 in the morning they called me to say that the delivery will be within an hour! I had to re-arrange the delivery and waste another day of holiday! Not happy ...

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The most awful service ever - not just the very delayed delivery time, the very poor customer support but also from the delivery men who turned up at my door. Demanded money before even being allowed to see the furniture delivered.

My girlfriend who answered the door was met by a very abrupt delive ...