Review by
allabarra
on 17th Aug 2008
User Rating : 4
Respect :
0
Although I weigh a little over 15 stone I would not have expected the infill of 3 different DFS sofas to collapse so quickly. The latest one seemed to fail within 10 minutes. I have previously bought cheap sofas that have been far superior and have lasted for many years. I have basically concluded t ...
allabarra's full review | 148 words
Review by
Guest.
on 30th May 2008
User Rating : 2
Respect :
0
Moving in to our new home strapped for cash we decided DFS interest free credit was the way to go big mistake.
After looking round we fell in love with a Linda Barker design leather sofa so after paying £1700 and an additional £250 call out leather match all singing and dancing repair ...
Guest.'s full review | 314 words
Review by
sandybeach
on 3rd Feb 2008
User Rating : 1
Respect :
0
We received our leather sofa from DFS four months after we bought it. Good price so thought it was worth the wait. Noticed immediately that the quality of the leather was really poor, it was very thin and we were wondering how long it would last - 18 months later it has a 3 inch tear on one of the ...
sandybeach's full review | 93 words
Review by
laraf
on 24th Dec 2007
User Rating : 0
Respect :
0
our beautiful looking and comfortable chocolate leather corner suite came to our home with a large gash in the mesh on the underneath of the sofa, and various marks where they have told us there wasn't enough leather dye!! They sent a leather specialist out to view the marks who then repaired them b ...
laraf's full review | 151 words
Review by
N Jones
on 20th Sep 2007
User Rating : 0
Respect :
0
I would never buy from DFS again, I would never recommend my worst enemy let alone a friend. They promise everything in the show room but when you need something sorting out they have all these get out clauses! I have asked for a copy of my warranty to see what I am covered for but they say I cannot ...
N Jones's full review | 269 words
Review by
cerysevans
on 12th Sep 2007
User Rating : 8
Respect :
0
I bought 2 & 3 seater settees from DFS, and I took the accidental cover out on them as I have a toddler, and I was told by customer service that this would be ideal - because 'accidents do happen' - and it did... My son found a ball point pen and proceeded to draw all over one of the settees! No p ...
cerysevans's full review | 125 words
Review by
lorimer
on 13th Jul 2007
User Rating : 0
Respect :
0
I ordered a new suite from DFS back in May. I waited in all day yesterday for it coming, and when it did arrive it was the wrong one. The Manager has since phoned me to say that I should have taken the sofa and chairs and he would have sent on the cushions to match in a few weeks time. As there is ...
lorimer's full review | 92 words
Review by
taimar78
on 18th May 2007
User Rating : 0
Respect :
0
I paid nearly £4,000 for a lounge suite, and I was told the delivery would be in March 2007. I had a confirmation phone call to tell me that the furniture had been made and shipped, and would be delivered mid March, as agreed. A week later, I was phoned again to be told my order would not now ...
taimar78's full review | 135 words
Review by
laura lee
on 8th Mar 2007
User Rating : 0
Respect :
0
DFS have a reputation to keep, so I would suggest they quality control their goods before they ship them to customers, instead of sending two big 'manager' blokes out to talk one small woman into having a repair she didn't want.
laura lee's full review | 148 words
Review by
ks2006
on 25th Dec 2006
User Rating : 0
Respect :
0
A true waste of time.
Our sofa came with one leg higher than the other, and just after 1 year, the sofa's we got from DFS lost any respectable shape.
ks2006's full review | 31 words
