Reviews for Fast.co.uk Reviews

Guest's review has yet to be rated - Be the first!
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I have been with fast.co.uk for over 4 years and in many ways they are an ideal ISP.

I have had good constant speeds and only one disconnect.

Fast are pricey and as I am retiring soon I have decided to request my MAC and shop around for a broadband / phone bundle.

The customer service is usually ...

foxeye1's review has yet to be rated - Be the first!
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Have read some of the recent one star reviews with some disbelief. Have been with Fast.co.uk for about two years and overall, I am very impressed. Reliable connection and speed and above all, excellent customer service. When you ring for support, the phone is answered promptly, normally within ten s ...

zoey322's review has yet to be rated - Be the first!
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I am really dissapointed with this ISP, and I think their customer supporters have been lying to me. I seem to have an impossible to fix problem of dialup speeds. Every day, all day, for the last 3 weeks I've put up with speeds of dialup. All you'll ever be told is to check your router, check your w ...

On average, people found this review very helpful
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paying for a premium service, recieving dial up speeds. Technical support fob you off although quick to reply. Also been extremely abrupt on the phone. avoid like the plague

Petes Pod Planet's review has yet to be rated - Be the first!
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Beware of Fast.co.uk - at first glance they seem like they're an excellent company, especially in contrast to many other broadband companies. Let it be noted though, it's all a facade. After a short grace period, be prepared to experience a variety of disconnects and speed changes. Further, the usag ...

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Absolutely love the Fast.co.uk customer service - just call a normal number and get through to a person who knows their stuff and doesn't make you go through all sorts of stupidly obvious procedures and checks.

Download speeds are pretty good and consistent, not throttled as far as i can tell.

My ...

Guest's review has yet to be rated - Be the first!
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An alternative, just throw your money in the bin with the satisfaction a big company doesn't have it. All you are doing is paying a premium price for the exact same product (or inferior in most cases)than every other provider. But if you have a problem instead of speaking to someone in mumbai you ge ...

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Been with Fast.co.uk for 2 months wish I had changed before, customer services first class no overseas call centre's have had no problems to migrate apart from previous suppliers software (AOL) (always off line) would recommend to anyone and have do so!

lebud's review has yet to be rated - Be the first!
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Fast.co.uk Is expensive and not all that much better than cheaper providers in terms of speed.
it is nice to speak to a person who understands english, pity the one on the end of the phone for set up didn't understand what she was doing and had my flat mate attempting to connect through another ISP ...

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Fantastic company. They have the best customer service I have ever received. I have wasted so many hours on the phone to other ISPs like virgin ,tiscali and nildram who were all terrible.

I emailed customer support (at 10pm) because I went over my usage. I got a personalised email from a REAL PERS ...