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Review by
Coalie
on 20th Dec 2007
User Rating : 0
Respect :
0
If you want a credit card go through someone where you sit and talk to them face to face.
Coalie's full review | 84 words
Review by
kilawea
on 28th Nov 2007
User Rating : 0
Respect :
0
They made several mistakes but the last straw was when they took over £200 from my account via direct debit AFTER my account had been CLOSED FOR OVER 10 DAYS!!!I found that out 2 weeks later. I was the one that had to call them and state the problem and they won't pay the interest I've lost du ...
kilawea's full review | 160 words
Review by
AvgConsumer
on 6th Oct 2007
User Rating : 0
Respect :
0
I should also mention that I am a platinum cardholder. If that's the best that platinum cardholders get from the Mint Card/Royal Bank of Scotland, then I shudder to think of the service levels that other cardholders get.
AvgConsumer's full review | 298 words
Review by
priya328
on 29th Aug 2007
User Rating : 0
Respect :
0
I would not recommend MINT to anybody, the customer service was very unhelpful with me. My credit balance was £ 05.00, unfortunately that month I couldn't pay it, they charged me an extra £12.00 to my balance.
I contacted the customer service several times. They were unhelpful. I have ...
priya328's full review | 62 words
Review by
sonya82
on 3rd Jul 2007
User Rating : 1
Respect :
0
I have spoken to many different customer care reps for Mint on the phone and one is as useless as the other, if I had a tail I would have been chasing it for the last 3months instead I've just been running in circles for no reason at all. Each new person you speak to will give you some different and ...
sonya82's full review | 189 words
Review by
asdf1234
on 14th Jun 2007
User Rating : 1
Respect :
0
Mint Credit Card- Don't go there. Get a different credit card.
asdf1234's full review | 36 words
Review by
jdkrc9901
on 25th Apr 2007
User Rating : 0
Respect :
0
The customer operators are very unhelpful.
Mint add penalty charges to your bill for anything, more so than other credit cards. Your bill is hard to read, as they try to hide the penalty charges.USE THE MAIN BANKS FOR A CREDIT CARD, AS THEY ARE THE BEST eg NATIONWIDE, BARCLAYS etc.
jdkrc9901's full review | 57 words
Review by
mbna
on 29th Mar 2007
User Rating : 1
Respect :
0
I am currently applying for a refund of unfair charges on my account. The call centre staff are unhelpful and appear to read from a script. I would prefer to take out a loan than use a Mint credit card!
mbna's full review | 117 words
Review by
angela2477
on 21st Jan 2007
User Rating : 8
Respect :
0
I have had my Mint credit card for 3 years, and I have never had any problems with their service. When I applied for my card there was no charge for balance transfers. However, they now charge at 2.9%, which is around the same for most credit cards. They also had a very competitive offer of 11 mon ...
angela2477's full review | 230 words
Review by
jcfield
on 10th Dec 2006
User Rating : 1
Respect :
0
Something has gone badly wrong with this card. It was never cheap, but it had the best-trained, most efficient and most helpful customer service people. Either morale has slumped badly or they're employing people with minimal charm and training, or the card is under new management who seem determine ...
jcfield's full review | 384 words
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