Reviews for British Gas Reviews

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Joined British Gas a few months ago, and as a student address we had to go through a complicated procedure to separate our bills. Customer services decided to call me back to save me a big phone bill as it would be a long call, and then texted me after the call was completed with what they had done ...

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I have been battling with British Gas regarding an erroneous transfer for a year now. I have never come across a more useless, ignorant, pathetic bunch of idiots in all my life. I was a customer years ago with BG. I told them then that I would never be so again. Thats hasn't stopped them though! No ...

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After continually phoning to complain about a bill and being informed no one was available as everyone was in a meeting. I was then asked to leave my details and they would get back to me, this never happened and yet again I had to contact them to get the problem resolved. I then complained on their ...

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british gas are a nighmare. we recieved our bill in april saying we owe 964 46 pence, estimated. to find out they twisted the meter readings night for day and day for night, then after phone calls they told us it would be double that bill. then another advisor said we were in credit by843.78p, that ...

Raginohart's review has yet to be rated - Be the first!
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Last year I was persuaded by a British Gas salesman that I could save money by switching my electricity supply to British Gas, who already supplied my gas. Suddenly, my montly gas payments increased from £20 to £79, despite the fact my usage had decreased, meaning I overpaid by nearly ...

bradberry's review has yet to be rated - Be the first!
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British Gas cannot seem to administer the most simple of things, such as a change of my address, and refuses to accept my meter readings, favouring instead their estimates (which led them to send me a bill for £8150 for 3 months' gas - I live alone in a small two bed flat). I can never get a ...

helenb5355's review has yet to be rated - Be the first!
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We moved into a new house and immediately received bills for gas and electricity from British Gas. We have always been with EDF Energy, have received really good service from them and nectar points. Anyway, we rung British Gas and told them that we would be switching to EDF Energy. They said this ...

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Stay well away - smaller energy companies are much more helpful and you will usually get through quicker too when you do have a real problem it is dealy with. Service, call centres, call centre staff, there appears to be a non existant complaints procedure, frustration in trying to deal with them

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British Gas continually put a block on my account being switched even after requests from energywatch to allow the account to switch as we were not in breach. Then started taking money out of my bank account with no bill or explanation. Then started sending me credited bills saying I didn't owe th ...

Rowenna41's review has yet to be rated - Be the first!
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British Gas have cold called me in the past into a contract. There is a cancellation fee if the contract is broken. I received too many over-estimated bills. An automated service for the customer to call customer services if the contract is broken, which requires you, the customer to ring it only to ...