Reviews for N Power Reviews

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Npower became expensive so I switched to another supplier - that was 3 months ago and am still waiting for £350 they owe me in overestimated bills. Each time I ring they don't know whats happened but assure me the money will be in my bank in 3 to 5 days - as you escalate the complaint they bec ...

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N POWER. well where can i start, we received a bill for nearly £400 which i nearly fainted, we only live in a small 1 bedroom flat, i rang up to query this only to be told that our bills had been estimated since 2007, i then explained that we always pay quite substantial bills we pay when the ...

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I have moved house 5 times in the last 9 years, and everytime i have taken Npower with me. I paid by direct debit, which was the best option for me and had no problems. Now, actually after my husband and i finally bought our first house together i informed npower that i would be moving house, i gave ...

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I found them to be slow to answer phone
Unclear bills
Infrequent meter reading and billing making it difficult to budget

blackwaterman's review has yet to be rated - Be the first!
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When I contacted their customer service, on a local number, it sounded like a really ignorant, bored woman had answered the phone. After a brief argument (so much for 'the customer's always right') my details were taken yet again. I don't like the sharp practice reported about a 'billing year' not b ...

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Unacceptable service in my eyes provided by N Power. I moved out 4 weeks ago and my bill remains unsettled due to fault by npower.

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N Power Green outlook to business is very impressive and if you are wanting to save the planet no matter how small the contribution I will always recommend a power company that is behind green energy.

treaclepins's review has yet to be rated - Be the first!
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N Power took money from my bank account which they were not owed. Billed me for gas on five separate occasions although I have a prepayment meter. It took over 10 phonecalls and the intervention of Offgen to get them to send me a bill. Some customer support staff I felt were lacking in knowledge. So ...

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Overall, i will never go back with them, and i advice all my family and friends not to go with them.

catandmouse's review has yet to be rated - Be the first!
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Overall, helpful service, reliable.