Reviews for Arctic Spas Cub Ultra Reviews

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2 stars
Average rating for this product is: 2 out of 5

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Arctic Spas Cub Ultra Reviews

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  • Guest 24th Sep 2009

    Reviewer rating: 1 stars


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    We bought an Arctic Summit Legend Extreme and it has NOT worked right from day one. After purchasing 4 filters at almost $50- we have now been advised to call service as the "ozonator" in many of the models were faulty. Our spa is in our built in sun room. The contractor and salesperson spoke to eac ...

  • james231410 Rank: Lance Corporal 8th Sep 2009

    Reviewer rating: 1 stars


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    Have had an Arctic spa for Three months with the 'onzen' system. Its not worked since day one. The customer service is disgraceful. Unreturned messages..unble to get through to anyone. Response times to coming out and trying to fix it are awful. Still not working as we speak. Head Office have never ...

  • Guest 3rd Sep 2009

    Reviewer rating: 4 stars


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    The biggest and the best - Hmmmm - Although The spa itself is great except for the Bromine Rejeneration System ( Good thing for warrentys )
    Customer Service absolutly is the worst anywhere in the world, If you did not buy a spa from your area your out of luck. If you need service, call between 800 ...

  • spabuyer Rank: Lance Corporal 27th Jul 2009

    Reviewer rating: 1 stars


    On average, people found this review somewhat helpful
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    I agree with the original poster. I've had lots of trouble with my Arctic Spas Cub Ultra and I've got a friend that's had trouble also. Poor service by my local dealer just compounds all the problems I've had. Spa bad, dealer worse!

  • SRudowski 18th Jun 2009

    Reviewer rating: 0.5 stars


    On average, people found this review very helpful
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    Want my money back from Arctic Spas Cub Ultra

  • crookedriverranchman 15th Jun 2009

    Reviewer rating: 0 stars


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    We bought a Arctic Spas Cub Ultra nearly over 5 years ago and really have never been able to enjoy it. Not only has just about everything on the tub never worked very good the service has been very poor. A lemon is a lemon and this tub should have been replaced. I would never recommend this Arctic S ...

  • psagstetter Rank: Lance Corporal 29th May 2009

    Reviewer rating: 1.5 stars


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    Many problems with my Arctic Spa Summit. All under warranty but has cost me over $1000.00 to have corrected.

  • dcourt 14th May 2009

    Reviewer rating: 4.5 stars


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    Bought my Arctic Spa Cub Synogy in Dec 2005. Free installation via our local dealer it was craned into the back garden. Good strong jets and excellent quality product. Great warranty had to use it a few times for leaking water - one of the pumps had broken. The cover isn't good in our wet damp cli ...

  • Cheerz 3rd May 2009

    Reviewer rating: 1 stars


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    Looked at a lot of different tub builders and decided to pay a little extra and buy Arctic spas Summit. Tub showed up with nick out of the cedar trim and cover lifter did not fit because the way we positioned it next to our deck. Delivery guy said he would bring the lifter back and notify the compan ...

  • tkashmore 29th Dec 2008

    Reviewer rating: 5 stars


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    Most of the adverse comments seem to be related to the dealers who installed the spa. When choosing the dealer ask them for the names of some customers who have had a similar spa. Visit one or two and look at the spa being used and ask their opinion. Also look for dealers who have been in business f ...