Reviews for Lastminute.com Reviews

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Lastminute.com Reviews

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  • Guest 18th Sep 2009

    Reviewer rating: 1 stars


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    I booked a hotel from Lastminute.com for the 19th Sep 2009 but had to cancel it. At first I read their confirmation email, found no Cancellation policy in there! And went to the website to view my account - booking details. They said because my booking is with 48 hours before my check in date so I n ...

  • Guest 17th Jul 2009

    Reviewer rating: 1 stars


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    Booked tickets to Alton Towers, had to cancel trip due to medical reasons. Lastminute.com would not offer refund or even change date on tickets to later in year. Customer Service difficult to understand and rude.

  • kitten28 Rank: Staff Sergeant 28th May 2008

    Reviewer rating: 2 stars


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    We booked last February two weeks in Corfu for the September, was a good price and all seemed well, in June we received the tickets and paperwork but the flights were for the following week! I tried telephoning but there was no direct contact number, just automated service advising to e-mail any cha ...

  • eloise parrack 19th Feb 2008

    Reviewer rating: 0 stars


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    The website hung as I tried to amend the date while doing a final check of the booking and appeared to reload, I then received a confirmation email about 20 minutes later with the wrong date (having never pressed submit). They refuse to cancel or amend. I have had the money taken from my account and ...

  • fly00by 10th Aug 2007

    Reviewer rating: 0 stars


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    Don't waste your time.
    I did not book with lastminute.com because both times I selected a specific trip/dates/hotel the advertised price was not available. Supposedly an alternate airline ticket had to be selected, which increased the cost of the trip by $150-$300.

  • shaniafeng Rank: Sergeant 13th Jul 2007

    Reviewer rating: 4.5 stars


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    In general, lastminute.com offers a range of lower price flights compared to other travel agents, especially when you book in advance. I have not tried the customer service on phone, but the online service was quite good, and by now, I have not got any bad experience about this website. However, I d ...

  • lindaletten 3rd Apr 2007

    Reviewer rating: 0 stars


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    Have had some good deals in past - but this reluctance to refund my funds has ensured I will never purchase again unless by credit card. They are doing themselves no good with their actions. To fob of clients with technical problems to refund 2,700 is ridiculous.

  • yajivg Rank: Lance Corporal 17th Feb 2007

    Reviewer rating: 0 stars


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    Do not ever buy ticket on this website. They took my money and never sent me any sort of response. When you try customer service they keep transferring you for days. I really did not look for reviews before I got my tickets in this website. However, I am giving one now, please do not buy anything on ...

  • meanie 4th Sep 2006

    Reviewer rating: 0 stars


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    I made a theatre booking way in advance, and realized seconds after submitting my order that I had clicked on the wrong date by mistake. I contacted them straight away to ask them to move the booking by 1 week, and they said they could not. Apparently it is just tough luck. I found it hard to talk ...

  • ballyboy69 Rank: Lance Corporal 30th Aug 2006

    Reviewer rating: 1 stars


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    Lastminute.com should be called Lastholidayeverwithyou.com. Honestly, the only time in the year to go on holiday and you feel like you are going round in circles when you book with them!