Reviews for Direct Line Breakdown Cover Reviews

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DIRECT LINE'S BREAKDOWN SERVICE RESULTED IN ME BEING CARLESS

I took out the cover before going to France. My car's auto gearbox died on the journey down. Direct Line and Green Flag (should that be no-direct line and Red Flag???) messed me around for the two weeks of my holiday, failing to respond ...

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Direct Line Breakdown was a god send. I'm extremely pleased I took out the cover. I decided to get Level 4 (Recovery Plus) which covers me any where in the UK, with no milage charges or call out charges. Also if I breakdwon over 25 mils i'd get hotel accomadation (up to £150 per person) or a h ...

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I received very poor service for Direct Line Breakdown Cover, which is provided by Green Flag. They arranged for a breakdown truck to attend, but once the car was found to be irrepairable at the roadside, they failed to provide any assistance for me and my family to continue our journey or even to ...

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Direct Line Breakdown Cover is appalling. Broke down early one morning on M25, took 1 hour 20 minutes to be attended. Girl on phone was about to send a crew from Devon !! Complained in writing and got an auto-printed letter with no signature. These people are a complete joke who cannot even ha ...

fitters's review has yet to be rated - Be the first!
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Called out Direct Line Breakdown Cover when my car wouldn't start in a small village miles from home one Friday evening. They came within an hour and told me i had an electrical fault as i had apparently stalled it. So he jump started it and it started. I went and do what i had to do then drove the ...

genodp101's review has yet to be rated - Be the first!
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I recently drove my car into a flood, although the water was only about 1 Foot deep my car, a Peugeot 306TD, has a very low airfilter housing and water was sucked into the engine...bent a con rod...engine wrecked. I was stuck out in the wilds of the countryside and wasn't sure where I was, I rang Di ...

mcfs's review has yet to be rated - Be the first!
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I have called out the Direct Line breakdown team a few times over several years, e.g oil light on, wheel came off trailer, blown head gasket.
Every time they have been very helpful and quick to respond. Small matters like recovering car to my home to get me there on a friday evening, then coming out ...

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Good points Speedy response, Text Message service and arrived quickly. Let me know who was coming and how long they would be within 2 mins of phoning via text message

nadge's review has yet to be rated - Be the first!
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Poor. Will revert to RAC. Their service is stressful, costly: over and above the premium (if only in calls to sort out admin errors) and aggravating and demeaning to boot. Don't believe that they provide roadside or home-start assistance. I was lucky if I would have seen anything other than a tow-tr ...

thedrunkendruid's review has yet to be rated - Be the first!
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Direct Line sent me a reminder a couple of weeks ago to let me know my breakdown insurance was being automatically renewed.

Reading through the literature, they were at pains to point out I had three years no claims discount, which totals approximately 15% discount.

This was the second niggle ...