Reviews for Canadian Affair Reviews

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I am an ex airline Managing and Commercial Director so have some idea what to expect.

The Very Good: Thought Canadian Affair booking system was excellent, check in fine, service on board great and Thomas Cook crews a credit to the airline. Price was a great deal and for what I paid overall very imp ...

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I am still indispute with Canadian Affair over the alterations they made to my pre-booked seats.
Booked and paid in full in Nov 2008, confirmed (after a lot of hassle) on May 6, then altered on May 29.

Their Managing Director, Anette Rayner, "refutes the suggestion that somewhere between your booki ...

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Truly awful company. Never booked through this company but heard from a family member that it is quite cheap. Let me just say I didn't have high expectations from a low-cost airline but they totally let us down.

Flight on time? No it was a 13 hour delay.

Customer service? A joke. The guy who ...

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I asked when booking with Canadian Affair whether their premier economy was a genuine premier economy and was assured it was. After arriving in Canada I called their customer service and explained their service was not comparible with other major airlines. This was escalated to their customer servic ...

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I am currently in dispute with Canadian Affair. I booked reserved seats, for my wife and self, on the front row aisle/window in November 2008; arguably the best seats in the cabin. We were told that the booking desk at Manchester opened 2 1/2 hours before departure and arrived 1 1/2 hours before t ...

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I've flown with canadian affair over 12 times, flying again at the end of this week! - their flights are always comfortable, and service before flights always very helpful. Ive found booking flights easy and comprehensive, especially with their inclusion of all taxes in the prices they provide you w ...

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Saw a lot of negative reviews so was a bit wary but turned out alright. Booked 6 months in advance and pre-booked seats.Flight time was altered but plenty of warning so no problem. Both ways on time, check-in fast and efficient,got the seats I booked,legroom ok, luggage retrieved quickly so all pret ...

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Worst flight ever, pre booked wheel chair, what an uproar had to fight for this basic neccesity for my mother. Then pre booked vegetarain meal, NOT avaiable, also other passangers too ( take own picnic) we also made them aware that we do NOT eat BEEF, were told that they manly serve chicken for non ...

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Pre book seats....pay extra to upgrade.........what a load of rubbish. Doesn't matter if you do prebook and pay extra....you are more than likely not going to get what you paid for. Do Canadian Affair care? NO THEY DON'T!!! Beware of this and do not listen to their assurances beforehand. You w ...

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Manchester to Calgary June 19th 2009, flight times changed 3 times. Check in staff at Manchester friendly, we had pre booked seats, no problems there. Leg room in cabin o.k., cabin crew o.k.,food dreadful and drinks very expensive. We had been warned about the food and packed a picnic.
At check in f ...