9 Reviews for AXA Car Insurance Reviews

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AXA Car Insurance Reviews

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  • Guest 16th Jul 2009

    Reviewer rating: 5 stars


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    I recently changed to AXA for better rates. Subsequently purchased a new car and had an at fault accident, after 20 years of no claims. Through my broker, Buckley Insurance, Toronto, AXA handled the claim efficiently, promptly and without incident, paid the $5,000 expense. I am a satisfied insure ...

  • Guest 6th Jan 2009

    Reviewer rating: 0 stars


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    I'm a 35 old driver and had my brand new car scrached while parking, although I had to pay more than 500$ (4 times the expected excess), AxA was asking to increase the renewal amount by more than 1000$
    Note: the car repair costed them 1950$
    Customer services attitude was very bad as well.

  • samsuesam 7th Dec 2008

    Reviewer rating: 4.5 stars


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    My experience was accident in February which I was not at fault the instant I reported the incident the claim was processed although brokers kept messing up with the details in the first couple weeks or so of making my claim after assessments were dealt with establishing my car was a right off AXA d ...

  • Guest 19th Mar 2008

    Reviewer rating: 0.5 stars


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    An axa policy holder hit into my car causing 5000euros worth of damage my cars worth 800oeuro so it should be written off anyway axa after 3weeks still say they haven't received accident report and said they wont be paying any depreciated value for my car i thought quinn direct were bad axa really t ...

  • big jon 24th Dec 2007

    Reviewer rating: 2.5 stars


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    I have spent hours on the phone telling person after person the details of my accident, nothing seems to have been recorded they ask the same questions again and again, excuses are given about computer problems, under writing problems etc.So far I have spoken to ten different people at both organisa ...

  • sampsor 30th Sep 2007

    Reviewer rating: 0 stars


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    I feel AXA only wants a profit, but cannot provide a satisfactory service, and seems disinterested in doing so. I had an appalling experience with them. Very hard to contact - took 2 hours to get through on my second day of trying to notify claim (shunt accident, my fault). Hard to understand call h ...

  • redeem444 Rank: Corporal 27th Oct 2006

    Reviewer rating: 4.5 stars


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    I had a little difficulty with AXA car insurance in the past, regarding my policy and the premium I was paying, but my persistence paid off. Like all insurance companies AXA is reluctant to part with money, but I believe that in most cases it is a matter of what individual you are dealing with. The ...

  • Patchypaint 31st Jul 2006

    Reviewer rating: 0 stars


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    I had my seven month old car damaged by a car pulling out into the side of it. Despite the other party admitting liability, AXA car insurance tried to get the cheapest possible repair done to my car. After it had been in the bodyshop for 4 weeks, the car was returned to me in a sorry state, with 11 ...

  • ramtin Rank: CaptainCompetition Winner 30th Mar 2006

    Reviewer rating: 0 stars


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    All in all I had a very bad experience with AXA car insurance. I'm 47 and drive a modest car (group 8 insurance). I have 8 years no claims. Having been loyal to AXA for 5 years with no claims, I moved to a 'better' postcode. The extortionate (£700) premium remained the same. I then reported a ...