Reviews for Birmingham Midshires Internet Banking www.askBM.co.uk Reviews

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This is appalling ; messy; confused! Previous Birmingham Midshires Internet Banking site was easy to use. This doesn't recognise my username which I know to be correct. Wouldn't give it even one star but there is no such option

cor123ney's review has yet to be rated - Be the first!
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itwould appear that if I do not use my internet account,for say 6 months my previous access number is not accepted.
and I have to telphone(0845) for another one.

le 52702's review has yet to be rated - Be the first!
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Several times I haver tried to log in to my Birmingham Midshires Internet Banking account. Each time I have been told my user name is not recognised. I telephoned, obtained confirmation by letter that the user name was correct; still cannot log in. This of course renders the site useless.

cam61732's review has yet to be rated - Be the first!
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Can't get through to my account with birmingham midshire internet banking. You keep saying my access token is in valid when it is what you have sent me.
Phoning costs money and I am anoyed

briskman's review has yet to be rated - Be the first!
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We purchased a one year bond, but the money was put instead in a lower interest account. After several letters and phone calls, it was transfered to the required bond.
When the bond matured, we had to chase them to get our money back,and when it arrived, we received less interest than we were entitl ...

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I have had no problems using the internet account and found it quick and straightforward, until today.
I await a phone call to explain what has happened and how to proceed. I have found the whole experience frustrating.

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Tried to get my details sent again to my email but it did not recognise my email either although going back to original email giving me my access code, the details were sent to the exact same email address.

megwoo's review has yet to be rated - Be the first!
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Agree with reviewers to date, very user-unfriendly, assumption of computer literacy - just because you've got one doesn't mean you are a whizz! Had to inform call centre that I could transfer from one account to another after he kept insisting I couldn't. Very tempting to cut and run - I have had an ...

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I have been sent new log on data but still cannot log on to Birmingham Midshires Internet Banking so have no access to my money.

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I received through the post information about a fixed rate bond. I have not been able to find out how I can invest in one of these bonds. When sending out information about your products it would be helpful to clearly state how to invest in them. I find it frustrating to have to telephone and mos ...