Reviews for Southwest Airlines Reviews

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Wow! Americans sure do know how to run a low-cost airline!! If only we in Europe could achieve this! I was worried that paying so little to fly nearly 2,000 miles with a stop in between might prove a scary venture, but what a wonderful surprise to discover that Southwest is the most efficient, profe ...

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When we booked the Southwest Airline tickets there was some mistake with the booking and we got billed twice on our credit card. As my husband and I were traveling a lot we did not notice this on our credit card bill and made the credit card payment. However we found out that we had paid for a ticke ...

rrenee57's review has yet to be rated - Be the first!
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Southwest Airlines is Customer friendly, they go out of their way to make sure the customer comes first. I travel with Southwest once or twice a year to visit family in Seattle. Flights are almost always on time, agents are helpful, and the best thing is you can change your ticket up until the day ...

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I'm in the military stationed in san diego. I fly home on average once a month when not deployed. I enjoy the open seating and the service provided on Southwest Airlines.

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Customer service is really bad at Southwest Airlines. Their rapid reward plan is totally cheating.

pilotrocker's review has yet to be rated - Be the first!
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Flew with Southwest Airlines from Tampa to New Orleans, not exiting the plane, it was late leaving Tampa by 1 hour and new orleans by 30 minutes. Weather was good, but they did not give reason. I think they were waiting for late passengers that bought tickets that day

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Inexpensive, allows more bags for free, things other airlines charge like blankets, pillows, snacks, and such are free, good customer service, and they have a sense of humor.

vk1975's review has yet to be rated - Be the first!
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Although Southwest Airlines market themselves as most customer friendly airlines, I have never come across customer service which I would describe as the opposite. I got stranded at the Phoenix (PHX) airport for the whole night and they declined to provide me any accommodations or compensate for the ...

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Very orderly in boarding the plane and I am 6'5" and 300 pounds and there was plenty of room for me. Luggage always there on time and flights and my flights have always been on time or early. Great prices.

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Southwest has lost our luggage on the last 3 flights we have had. Gross incompetence with no remorse!