Reviews for ASDA Credit Card Reviews

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1.4 stars
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ASDA Credit Card Reviews

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  • Guest 8th Jan 2010

    Reviewer rating: 1 stars


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    Absolute waste of time. THE CARD DOES NOT WORK IN ASDA STORES!! I was told today (5th time of calling) that ASDA has old card readers which are not compatible with the card. Until the stores sort this out I have to request the till operator to manually swipe the card as the chip and pin is rejected ...

  • andywen8156 Rank: Corporal 4th Jan 2010

    Reviewer rating: 1 stars


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    I paid up the full amount then two months later had a letter telling me I had not paid the interest thus they added another 12 pounds as their fees. This was all sent after I had paid in full. I have written to their complaint and received no reply and about to do so again I will not let this go! ...

  • Guest 2nd Jan 2010

    Reviewer rating: 1 stars


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    I applied for the card in October and received my pin number promptly. Then...no card. It actually took until Mid December to get card even after many calls and then it wasn't accepted in Asda. When I complained I was told I could withdraw cash. What a scam!! Tried to use it again today and to ...

  • Guest 30th Dec 2009

    Reviewer rating: 1 stars


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    I was extremely shocked when ASDA Credit Card Customer services called me asking for payment although a direct debit is set up on my account. I do not know why they could not take the payment, as a result of that they charged me penalty charges. When I complained, they apologised and reversed the pe ...

  • Guest 28th Dec 2009

    Reviewer rating: 1 stars


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    I applied for this card to carry out a balance transfer at the bedinning of Dec 09. After being accepted I was then invited to finalize by signing online. I tried to maybe a dozen times using the log on details provided all of which said wrong log in details. Thats where the fun started. Six times I ...

  • Guest 24th Dec 2009

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    Tried to obtain a replacement card and after spending over 40 minutes on the phone eventually got through to someone who had said my previous requests for a replacement card were not recorded!
    Write to the following email address and complain:antonio.Osoria@santander.co.uk.
    They might eventually do ...

  • Guest 20th Dec 2009

    Reviewer rating: 1 stars


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    ASDA's credit card is OK and I am now receiving only 1p per litre off fuel when it used to be 2p--they changed it without telling me.

    The worst thing is their awful website--I keep trying to acess/pay but cannot seem to get on line. This has already resulted in a late payment penalty. I will close ...

  • Guest 19th Dec 2009

    Reviewer rating: 1 stars


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    YVry poor service. My wife has a card also and in spite of repeated requests for a replacement 2 months later still no card. Now mine has gone invalid and I cannot get through to service due to the high number of calls and they expect me to wait at 10p per min. The card benefits have been cut back ...

  • Guest 18th Dec 2009

    Reviewer rating: 1 stars


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    Absolutely terrible and havent even bought anything with the asda credit card yet! after reading these reviews i wont be doing either! got card but found i was unable to activate it, had to ring call centre, presumably in india, English did not appear to be first language.Then found i couldn't accce ...

  • Guest 18th Dec 2009

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    santander took over the credit card online facility, wow you dont get twenty seconds before it says session expired,had nothing but trouble, since the changeover, i cannot access my account to pay the bill,
    or is this the reason, because you choose to have online statements i think they dont want yo ...

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