Reviews for Atlas Choice Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 2 ratings and 100 reviews

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Atlas Choice Reviews

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  • Guest 23rd Nov 2009

    Reviewer rating: 1 stars


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    I received terrible customer service from Atlas Choice and I will never be using them again. To be honest, I would prefer to pay more and go directly to Hertz.

    I was repeatedly given incorrect information by the Atlas Choice customer service team, which lead to me contacting Hertz directly in order ...

  • Guest 21st Nov 2009

    Reviewer rating: 1 stars


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    Opted for people carrier as there were 6 of us. Provided with Fiat Ducato 'Van' that had seats put in it. Uncomfortable, horrible to drive, no view for children as windows too high/seats low, rear sliding door jumped off runners. I could go on. Complained, told that it was 'within same group'. I wou ...

  • Guest 17th Nov 2009

    Reviewer rating: 1 stars


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    My rental through Atlaschoice was with Dickmanns rentacar.On the final day of hire the car would not start when we went to return to the airport. I was told to hire taxi's and they would pay for the taxi's. This refund of fare did happen on the day. However 3 weeks later we noted an extra £150 ...

  • Guest 6th Nov 2009

    Reviewer rating: 1 stars


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    Just called their customer services to clarify detials and was quoted a much higher price than that on the website without an explanation.
    The excess reimbursement insurance sounds like a rip off, although you pay an additional daily surcharge to cover this they still insist you pay the up front and ...

  • cziasai Rank: Lance Corporal 4th Nov 2009

    Reviewer rating: 1 stars


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    I have contacted BBC Watchdog about this company. If everybody does the same we can expose them for the criminals that they are!

  • PaulG1990 Rank: Corporal 2nd Nov 2009

    Reviewer rating: 1 stars


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    DO NOT USE THIS COMPANY - Poor service and shoddy treatment.

    Atlas advertise their rental partners to be reputable companies such as Avis, Hertz, Sixt etc but this is not always the case as I discovered too late to change my booking.

    Atlas failed to provide me with the booking confirmation or rent ...

  • Guest 25th Oct 2009

    Reviewer rating: 1 stars


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    This review is accurate.I did not get to the rental stage for the car hire i declined their offer because they upped the offer by forty pounds. They did not have too access my account but they went ahead and put £30 less back. When i phoned they said the money was for ammendments to my booking ...

  • cziasai Rank: Lance Corporal 19th Oct 2009

    Reviewer rating: 1 stars


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    Recently booked via this bunch and have had appaling service!! SO STAY AWAY!!

    They charged us £40.25 for a small car from London Gatwick to Luton Airport.

    We printed out their paperwork and arrived at Hertz to find out the booking was twice as much as we were told. Told Hertz we didn't want ...

  • Guest 15th Oct 2009

    Reviewer rating: 1 stars


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    Paid all extra insurances which were supposed to cover us for all eventualities. when we picked up car we were told that we had to pay extra for glass & tyre cover or we could not have car. When complained to Atlas choice the customer service manager was rude and accused us of not reading document ...

  • Guest 12th Oct 2009

    Reviewer rating: 1 stars


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    stay away from atlas, hidden charge of 50euro to get the car at 2100hrs made it the most expensive online instead of the cheapest. 14day 'no quibble refund' only applies if booked 31 days in advance (who does that on car hire)Guy on the phone was rude and offensive.I would NEVER use them again.