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Picture courtesy of zjc.
Review by
Guest.
on 27th Aug 2008
User Rating : 6
Respect :
0
I was with Wanadoo and they were fab (great customer service), but Orange too them over a couple of years ago. Their broadband service is pretty reliable, their customer service is okay too (very helpful) just old-fashioned.
I'm about to move home, leaving orange broadband here with my son, would li ...
Guest.'s full review | 175 words
Review by
Guest.
on 22nd Aug 2008
User Rating : 1
Respect :
0
I'm not very happy with the service on the telephone or internet, never get through on telephone and waiting time is at least 35 mins.
Whenever i try to get my e-mail on the internet i have to change my password every time and have to phone which takes for ever, that's why i don't use the internet t ...
Guest.'s full review | 59 words
Review by
Guest.
on 22nd Aug 2008
User Rating : 1
Respect :
0
Their sales and customer service has been awful. Their original offer in 2007 was six months free. They did not let me know that it was an 18 month contract 6 months paid, then 6 months free and then another six months paid. Before my mother went into the six months free they were already calling (a ...
Guest.'s full review | 98 words
Review by
bigoliver
on 17th Aug 2008
User Rating : 0
Respect :
0
After a catalogue of errors I finally left orange for another provider, but the errors still continue as they keep taking money from my account after I left. I cancelled my direct debit to stop this and they called me to ask why I cancelled my direct debit! They tried to blame my new provider, but i ...
bigoliver's full review | 90 words
Review by
VCrooks
on 21st Jul 2008
User Rating : 10
Respect :
0
Fast and efficient
We've had Orange broadband wireless for just over a year and had no problems. Received help setting up via their call centre with no trouble at all. Therefore well recommend orange.co.uk/time for an internet provider.
VCrooks's full review | 44 words
Review by
Ronald0
on 16th Jul 2008
User Rating : 9
Respect :
-1
I took out a new contract and as an existing customer with a modem connection and was paying 17.99p a month, I renewed my contract for 12 months and now have free rental for 6 months then only 9.99p for remainder of contract. I received a free livebox and set up was easy and now enjoying wireless c ...
Ronald0's full review | 136 words
Review by
TSYMINGTON
on 6th Jul 2008
User Rating : 0
Respect :
0
I am being charged for calls made to Algeria on a regular monthly basis - phoned helpline - who disconnected the phone service from the broadband connection in May. I got an email from orange to confirm that they were disconnecting the phone service because i had not used it. Guess what internation ...
TSYMINGTON's full review | 85 words
Review by
hamster1
on 2nd Jul 2008
User Rating : 9
Respect :
0
Excellent is provider, joined orange about 12 months ago (got the free laptop from PC World) signed up for 18 months on the home max package which includes line rental, evening and weekend calls and you get a live box which also gives you an extra phone line free calls all day every day to land line ...
hamster1's full review | 88 words
Review by
Guest.
on 30th Jun 2008
User Rating : 3
Respect :
0
I was without service for over 2 weeks - something called a 'ppp server error'.
Phoned many times and went through the same procedure umpteen times only to be told that the engineers were working on it.
Cost over £5 in calls before I changed ISPs.
Guest.'s full review | 63 words
Review by
Guest.
on 15th Jun 2008
User Rating : 0
Respect :
0
I changed to another provider because of the service given by orange. Even when they have confirmed I had left for another provider, they carried on taking payments it seems and I was not aware but I have not yet had a refund. So I'm now having to pay both providers, one for a service where I get fr ...
Guest.'s full review | 95 words
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