Reviews for Di Lusso Fitted Kitchens Reviews

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0.9 stars
Average rating for this product is: 0.9 out of 5

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Di Lusso Fitted Kitchens Reviews

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  • Guest 22nd Oct 2009

    Reviewer rating: 1 stars


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    Regent Kitchens 157 Mitcham Rd, London, SW17 9PG are the biggest bullies and thugs in the business. Their attitude towards customers is intimidating and aggressive. If they don't get the contract to install the kitchen they supply they hold back crucial parts, delay supply, refuse to deliver correct ...

  • jamie158am 19th Jan 2008

    Reviewer rating: 0 stars


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    Ordered a kitchen from infinity. I work away so although it was expensive iIopted for them to fit it as there was gas, electric and water pipes to move and just didn't have time organise myself. Problems!!!
    Cooker opens and hits handles of draws, should of been noticed at survey.
    Worktops scratched. ...

  • Kitchen Nightmares Rank: Lance Corporal 23rd Apr 2007

    Reviewer rating: 0 stars


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    There is no communication between sales and design, customer service, ordering, fitters, you name it - if there is was a chance for them to mess something up, they generally did. The fundamental problem lies with the fact that they subcontracted the fitting out. The 2 companies don't communicate ver ...

  • chunkymonkey 20th Mar 2007

    Reviewer rating: 0.5 stars


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    Only get a kitchen from them if you can afford to eat out for two months, and don't mind using your bathroom sink as your main source of water for that time.

    Di Lusso Kitchens sold us a kitchen in January last year, and although it was at a remarkable price, the headache of installation far out ...

  • maureen147 Rank: Corporal 19th Mar 2007

    Reviewer rating: 2.5 stars


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    After getting the corners, edges and backs, and the last piece of worktop in place by another workman outside of Di Lusso, which cost another £200 on top of the amount I had already paid for fitting, it was finally completed. However, the pipe to the outlet for the dishwasher washing machine e ...

  • G Hardy 15th Jan 2007

    Reviewer rating: 4 stars


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    I do agree with some points in the previous review, that Di Lusso Kitchens would be fantastic if they could just sort out the parts department to ensure that the whole order is on the van, and if not, give the customer advance warning and a definite date for delivery.

    Having said that, I would st ...

  • coopsterdude Rank: Corporal 9th Jan 2007

    Reviewer rating: 0.5 stars


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    Early in 2006, the one in our house who likes to be called 'The Boss' decided that we needed a new kitchen - I don't for the life of me know why, because she only ever goes in to put the kettle on, but she is 'The Boss' so my mind was made up (for me!).

    Anyway, wanting to take a structured and s ...

  • jackieao Rank: Lance Corporal 12th Dec 2006

    Reviewer rating: 0 stars


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    We are currently in a legal battle to have our monies refunded. We have had a non functional, non completed, damaged kitchen since April 2006 - which is extremely difficult when there is a family to feed.

    Have got trading standards involved from both our area and Manchester, have written to TV ...

  • Avoiddilusso 21st Nov 2006

    Reviewer rating: 0 stars


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    I received a poor service from Di Lusso Kitchens. Also, poor design, failed deliveries, missing parts and unhelpful staff - there is essentially no customer service at all. It took them 5 months to finish the kitchen. They finally agreed a goodwill payment back from them of £300, and guess wh ...

  • flakey 3rd Nov 2006

    Reviewer rating: 0 stars


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    General service standard from Di Lusso was nothing short of abysmal.
    Lack of customer care, rudeness from the staff, unreturned calls, missing items, workmen arrived four days late and with an awful attitude and tried their utmost to get away with the bare minimum, including trying to get out of ex ...