Reviews for Business Post Ltd Reviews

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BEWARE OF MOUNTAIN ROSE HERBS THEIR CUSTOMER SERVICE IS APPALLING

I purchased some unrefined coconut oil from this company. When it arrived I had not used up my current container so I put the oil in storage. Later when I opened it, it was rancid so I called the company. I was told it would have ...

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Business Post is now called UK Mail Group, dont get fooled by the name change, the service remains as bad under the previous name.

5 deliveries not on time this month and two lost last month. Enough is Enough, time to move on to another courier company.

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I cannot begin to tell you the problems we have so will keep them to bullet fashion.

1. Poor quality service by customer support
2. Parcels not delivered on time
3. Packagaes not picked up when promised
4. Overcharging for deliveries
5. Lost parcels
6. Drivers getting lost

This does not mean 6 pro ...

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Business Post is a PLC but holds no client service level what so ever!

We had the unfortunate dealing of some woman who is for some reason a regional manager.

First the parcel was never received by the client directly.

Secondly they allowed anyone to sign for the parcel without correct aut ...

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I've been using UK Mail for 3 mths and they are the best i've worked with so far. Yes they make mistakes but they get it right the majority of the time! Keep up the good work!!

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about 2 months ago I ordered some goods online on the monday afternoon & 8:30 the next morning a very happy helpful driver from ukmail arrived on my doorstep with the parcel, bearing in mind i live a good hours drive from the Gloucestershire depot this is a fantastic service.
I have now been using t ...

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Continued failed promises to deliver, with the staff either lieing, or so grossly incompetent as to make me quesiton evolution. on the van, off the van? down for delivery? who knows, certainly not business post (uk mail)

Eventually went to collect parcel from depo after another wasted day, as lost ...

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"Having difficulty finding the address" ???????????? its an industrial estate with 60 companies on it, and our hard to find premisis have a 14' sign outside,.

really, I would rather transport the goods internaly (and im not that way inclined) than trust them to Business Post to deliver.

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Another victim of Business Post - paying for overnight delivery - twice in 1 week they have failed to show.

Tracking system shows parcel loaded on to van before 9a.m., then it simply disappears. They claim 'unable to deliver' - maddening when you have waited in all day. The 'helpline' gives you nu ...

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I would give it no stars if I could.
The company I bought something off online used Business Post to send my parcel but it has been a complete pain. Firstly, they don't leave cards if they attempt delivery. Hence, I only found out that I had missed several attempted deliveries when one of them gave ...