Reviews for Good Energy www.good-energy.co.uk Reviews

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2 stars
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Good Energy www.good-energy.co.uk Reviews

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  • Guest 2nd Dec 2009

    Reviewer rating: 1 stars


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    I've got some issues with Good Energy's billing. I was recently horrified to receive a bill showing my account as £370.70 in arrears. I had assumed that they took regular meter readings and that they adjusted my monthly direct debit to keep payments on track. Apparently not. I've just paid the ...

  • Guest 25th Nov 2009

    Reviewer rating: 1 stars


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    As per many of the other reviews I have had a dreadful time with Good Energy. I have had a problem with my meter which has been mismanaged and their customer services, albeit small, do not seem to talk to each other. There are so many options out their for renewable energy and certainly more pleasan ...

  • Guest 11th Sep 2009

    Reviewer rating: 1 stars


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    We choose Good Energy for the environment. However we had such dreadful experience with them for two years that we switch to Green Energy, a good renewable electricity supplier.
    In these two years with Good Energy, 80% our bill were issued incorrectly. Customer services were unhelpful and rude. It ...

  • jennidots 4th Feb 2009

    Reviewer rating: 1.5 stars


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    I moved house, took a meter reading, rang Good Energy to give the reading....no one there as they had all apparently gone out tree planting. This was fine as they were offering a call back system for those leaving a message. I left a message but have yet to receive a response! So I rang back myself, ...

  • Dr Green 7th Jan 2007

    Reviewer rating: 1 stars


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    Their phones are never answered, and they rang back days later at inconvenient times, and they sometimes don't answer emails. I had a problem with a meter reading discrepancy and simply couldn't get it resolved with them, even after complaining to EnergyWatch. Their responses - when I finally got on ...

  • Stonehead Rank: Corporal 19th Nov 2006

    Reviewer rating: 0 stars


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    We first went with Good Energy (then known as Unite) about five years ago when we lived in North Yorkshire. We set up a direct debit, and the money went out every month, with the bills showing that we'd paid. Then the company changed to Good Energy and the money stopped going out on the direct debit ...

  • ecogeek Rank: Lance Corporal 16th Jun 2006

    Reviewer rating: 5 stars


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    Good Energy are the only true renewable electricity provider in the UK. It is a simple method to reducing your home or business' impact on climate change.


    It does cost more, but you are getting wind, sun and water powered electricity!

    Excellent customer service and telephone manner. Polite a ...