Reviews for Phonesafe CPP www.cpp.co.uk Reviews

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0.6 stars
Average rating for this product is: 0.6 out of 5

From 0 ratings and 32 reviews

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Phonesafe CPP www.cpp.co.uk Reviews

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  • Guest 5th Dec 2009

    Reviewer rating: 5 stars


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    People people people - just because you pay a premium this doesn't ENTITLE you to a replacement phone. The clue is in the product - INSURANCE. As an insurer Phonesafe are agreeing to insure your asset PROVIDING you adhere to the Terms and Conditions of the policy you have agreed to. It is not T-Mobi ...

  • Guest 5th Dec 2009

    Reviewer rating: 1 stars


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    the are a good way to waste money

  • Guest 18th Nov 2009

    Reviewer rating: 1 stars


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    what a waste of time dont use they are a rip off rip

  • Guest 6th Nov 2009

    Reviewer rating: 1 stars


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    Belive me,you would waste your money if you take insurance with this company.
    I lost my phone and reported with in 3hours and faxed the claimform with in 5hours with all details,I received a voicemail from phone safe after 5days,then I rang back and was rejected with security bcos D.O.B was wrong on ...

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Appalling customer service by Fonesafe Insurance. I accidentally dropped my phone and damaged the screen, which rendered the phone unusable. I tried to make a claim but was told that I was not covered as I 'hadn't taken reasonable precautions' to prevent the damage!
    When I asked to speak to a manage ...

  • Guest 30th Oct 2009

    Reviewer rating: 1 stars


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    my phone was either lost or stolen.i reported to t mobile, didnt know that i had to do same thing for phone safe within 48hours.it seems you pay your hard earned money to these ripoff insurance companies,then you have to
    jump through these cunningly designed hoops, then told your policy is void.i w ...

  • Guest 8th Aug 2009

    Reviewer rating: 1 stars


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    I was mugged on 27th June and it has still taken this long o be addressed. Phonesafe declined my claim despite the fact that I reported it to both Phonesafe and T-Mobile within the given amount of time. I then had to work in Brighton for the following three days with no phone so was unable to conta ...

  • Guest 15th Jul 2009

    Reviewer rating: 1 stars


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    I have been a customer of phonsafe (Homecare Insurance) for a number of years now. I insure my sons and my daughters telephones with them.
    My daughter was assaulted and had her telephone stolen on saturday night. I reported the phone to T-mobile and they put the necesary block on the phone. I could ...

  • SCALLYWAG2504 3rd Jul 2009

    Reviewer rating: 0 stars


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    My claim was denied because they said I hadnt reported it within the time, so they said I should ring T-Mobile which I did and T-Mobile said I had so I rang back Phonesafe and they said my claim had been closed so there wasnt anything I could do. But I have just emailed the appeals office and am hop ...

  • Guest 18th May 2009

    Reviewer rating: 0 stars


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    My N96 screen was damaged by accident, so I immediately used my old N95. I didn't contact Phonesafe CPP within 48 hours because:
    1 - Up to my eyeballs.
    2 - Using my N95, so in no real hurry.
    3 - Couldn't afford excess payment, so would have to wait until the end of the month anyway!

    They would not ...

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