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Review by
Guest.
on 2nd Oct 2008
User Rating : 0
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0
Furniture at Work didn't have the item I ordered in stock. After offering me an alternative item which I did not require I had to wait over 3 months for a refund. This required over 8 phone calls to customer services which took an age to get through to every time I phoned. Each time I rang the perso ...
Guest.'s full review | 79 words
Review by
benno2805
on 9th Sep 2008
User Rating : 9
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We ordered 2 chairs, 2 desks and a whiteboard only then did I see the reviews on here and I started to worry. We were moving into our office in 2 weeks and needed the furniture.
I worried over nothing, the whiteboard was delivered in 2 days, the chairs 4 days and the desks 6 days.
All products in p ...
benno2805's full review | 103 words
Review by
Guest.
on 5th Sep 2008
User Rating : 0
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Furniture at Work has to be one of the worst companies I have ever ordered through. Whilst the desk and the drawer unit I ordered now work the corner unit 4 months later does not work. Here are some of the things I have experiencedFirstly the order I made whilst they said 5-10 days took weeks to arr ...
Guest.'s full review | 262 words
Review by
Guest.
on 1st Sep 2008
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Ordered computer station for the home over 5 weeks ago (23 Jun). Money debited for item ( £238) straight away. After delivery day came and went 4 weeks ago and I was told 1 of the 2 boxes were missing have been chasing them since, countless e-mails and phone calls after much huffing and puffin ...
Guest.'s full review | 74 words
Review by
Guest.
on 30th Aug 2008
User Rating : 0
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Ordered and paid for some office furniture on 21st July. Total bill came to £1500. Was told delivery would be within 5 to 10 days. Still waiting. I have spent so much time on the phone waiting and chasing them. We were told that delivery would be on 15th August. Myself and a colleague wa ...
Guest.'s full review | 85 words
Review by
Guest.
on 22nd Aug 2008
User Rating : 0
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Delivered quickly although 2 of the 4 items were damaged. I am still waiting for replacement items after 2 months and have made over 20 phone calls to them. They have changed or cancelled at least 4 delivery dates so I have not received these items yet.
Guest.'s full review | 49 words
Review by
internetguru
on 15th Aug 2008
User Rating : 1
Respect :
0
It took me nearly 18 months to replace a faulty chair with Furniture at Work! This was 10 months to finally get a service engineer to agree chair was faulty and needed replacing. And then another 8 months waiting for a replacement chair.They then tried to accidentally bill us for the replacement ch ...
internetguru's full review | 191 words
Review by
Guest.
on 10th Aug 2008
User Rating : 0
Respect :
0
I ordered a table and 4 chairs at the beginning of June. The chairs arrived minus the table. They could offer no suitable date that the table would be available so I cancelled the order and asked them to collect the chairs. They would not reimburse me for the items until the chairs had been collecte ...
Guest.'s full review | 165 words
Review by
Guest.
on 29th Jul 2008
User Rating : 10
Respect :
0
Looked at this site before placing my order with furniture@work. I was rather worried but I also know that people generally only post reviews on sites like this when they have had a bad experience. I ordered a coat stand and my credit card was debited almost immediately. Delivery was advised to be b ...
Guest.'s full review | 101 words
Review by
NewScientist
on 23rd Jul 2008
User Rating : 0
Respect :
0
Ordered a desk, chair and bookshelves from Furniture at Work. Took them two months to get it right. Items were delivered on wrong days, with wrong items and incomplete items. I think I paid more than any other company because of the time I spent correcting their errors.
NewScientist's full review | 53 words
