Reviews for Pet Planet Reviews

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Surprised to see some of the negative reviews here; I am a regular shopper at petplanet (Royal canin food for my 2 terriers) and there service has always been excellent. I recently bought a car crate which was exceptioanl value -- certainly the cheapest price I could find on the web -- and it was d ...

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Pet planet proudly display the percentage of orders shipped within 2 working days at the top of their homepage (90% apparantly at time of writing... although I do not believe this for one minute!!!) I must be one of the unlucky 10% that waited 10 days (yes 10 days!!!) before I received my goods. Th ...

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Pet Planet gladly took payment, have not provided part of the order after 30 days, they do not respond to emails ( I have sent them 7 !). Poor service and I'm out of pocket! They owe me and I will be taking advice from the OFT.

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Pet Planet has the best prices for dog food online. It offers free delivery for orders of £29 or more and usually delivers within 2 working days. I use Pet Planet at least once a month and find the value for money excellent. I have shopped with three other pet supplies e-retailers and Pet Plan ...

Kyvor's review has yet to be rated - Be the first!
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've used PetPlanet on a number of occasions, have spent hundreds of pounds on the site for stuff for my dog, and have only had 1 delivery problem which they sorted out without a fuss.

They're cheaper than all the other online companies, they have a better selection and they're just plain easy to de ...

dora750's review has yet to be rated - Be the first!
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They have a loads of choices for cats, the prices are OK. But... I paid for next day delivery, and I got my order after 2 working days. Parcel was not securely wrapped. In fact I've received open box.

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I will never shop with Pet Planet ever again after ordering my specialist veterinary dog food and calling to ensure it was in stock and paying for next day delivery it never arrived I waited in all day and when I called I was promised it would arrive.

I was then told it would be delivered the next ...

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Pet Planet order took forever and many phone calls. Messages left were ignored.
Half the items ordered did not arrive.
Would never use them again.

hester's review has yet to be rated - Be the first!
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I received damaged goods. I used the link on the website to email them (as per the returns instructions) but received no reply. I then tried the email address from their invoice and again had no reply. I replied to their original emails about the order and had no reply. I also left a phone message a ...

cleos mum's review has yet to be rated - Be the first!
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I will not be purchasing from pet planet again.

I ordered some goods, but unexpectedly had to be away from home for 3 nights (Tuesday to Friday). During this time there was two attempts to deliver and a courier card was left saying the goods could be picked up within 5 days.
So within the 5 day ...