25 reviews for cool new mobile reviews | Watch This Item.

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Cool New Mobile Reviews

  • Review by
    Lynne C Rank: Lance Corporal
    on 20th Sep 2006


    User Rating : 0
    Respect : +1

    Really good cash-back deals available online with Cool New Mobile, but sketchy terms, hard to follow claim procedure. After an issue with a cash back claim, which ended up costing me £10 in admin fees, I took the time to write to mobile affiliates who own Cool New Mobile. Their response was ...
    Lynne C's full review     | 92 words

  • Review by
    jwanderson
    on 15th Dec 2006


    User Rating : 0
    Respect : -1

    Would very happily had a worse cashback deal (as I have had with other companies) that will happily keep to their promises and even offer support in claiming correctly. Will update if I do recieve cash back but the stress of getting the forms and clarity on what they actually want has already been t ...
    jwanderson's full review     | 128 words

  • Review by
    kirstyc2007
    on 6th Feb 2007


    User Rating : 0
    Respect : 0

    Absolutely no contact when claiming. Conflicting information from customer services, resulting in Cool New Mobile claiming bill received too late, therefore invalidating entire cashback deal, which means no cashback at all! Will never use again.
    kirstyc2007's full review     | 51 words

  • Review by
    suyama
    on 7th Mar 2007


    User Rating : 10
    Respect : 0

    Use also their main company phoneboxdirect, great deals belive me, had loads of contracts all got cashback.
    suyama's full review     | 67 words

  • Review by
    dsumwk Rank: Corporal
    on 10th Mar 2007


    User Rating : 0
    Respect : 0

    I email them that the cash back claiming when I placed order and they haven't to respond till today. My first cash back is so far so good and they charge me GBP10.00. After first claiming, second and third are okay. But, the problem in fourth cash back claiming, they sent me a letter that some paper ...
    dsumwk's full review     | 151 words

  • Review by
    dsumwk Rank: Corporal
    on 12th Mar 2007


    User Rating : 0
    Respect : 0

    On 11th, I was sent them all relevant bills and claim form as previous. But, they said that I had not sent them enough papers for cash back claim and they didn't bother to mentioned what paper was missing. Actually, I sent them all relevant papers for them in same envelope. It is super doubt?
    dsumwk's full review     | 61 words | 1 comment added.

  • Review by
    XYZ1981 Rank: Lance Corporal
    on 11th Apr 2007


    User Rating : 0
    Respect : 0

    Offering a cash back deal - but no cash back! Repeated lies from customer services that the cheque is in the post - buy a phone from them at your peril! Would recommend avoiding them like the plague!
    XYZ1981's full review     | 36 words | 1 comment added.

  • Review by
    kel36
    on 20th Apr 2007


    User Rating : 0
    Respect : 0

    problems with cashback, not receiving, then they claim they did not receive my claim so no cash back will be paid. what a nightmare to deal with, would recommend you stay away from them.
    kel36's full review     | 34 words

  • Review by
    scaley
    on 5th May 2007


    User Rating : 7
    Respect : +1

    I am nearing the end of my 12 month contract with Cool New Mobile. I have had no trouble whatsoever, apart from waiting a good long time for my cheques (6 - 8 weeks), BUT they came eventually. MY ADVICE: Read the contract carefully, send your bills and claim form by RECORDED DELIVERY, and take p ...
    scaley's full review     | 72 words

  • Review by
    harry333
    on 15th Jun 2007


    User Rating : 0
    Respect : 0

    Please do not buy anything from cool new mobile. I joined T-Mobile through them I never got any cash back despite sending all the bills on time with recorded delivery but still they refused.
    harry333's full review     | 39 words


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