Reviews for Eclipse Internet www.eclipse.net.uk Reviews

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 4 ratings and 75 reviews

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Eclipse Internet www.eclipse.net.uk Reviews

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  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


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    I would call Eclipse the most unethical ISP in the UK. They completely disregard their oligations and vioate the contract by increasing the prices twice in 5 months from promised £15.99 to £20 without any explanation!
    The speeds are apalling, so that the browser times out and disconnects ...

  • Guest 6th Oct 2009

    Reviewer rating: 1 stars


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    My experiences with Eclipse were pretty good while I was with them. Occasional outages, but not often; reasonable customer service; reasonable speed.
    HOWEVER, when I left (moving house), they charged me a £50 exit fee - something I had never been made aware of previously. Not impressed at al ...

  • Guest 5th Oct 2009

    Reviewer rating: 1 stars


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    Eclipse Internet is an awful ISP provider that has gone down hill fast since their sell out a couple of years ago.


    With a Eclipse Fair Usage Policy time that applies between 9am and 11pm daily' makes it hard to stay within your Broadband usage.
    When do Eclipse think your going to use the internet ...

  • Guest 21st Jul 2009

    Reviewer rating: 1 stars


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    Eclipse Internet are absolute ripoff people. They put me on a wrong plan and then refused to refund the charges.

    Horrible sales and customer service.

    Technical service actually ok.

    Don't recommend, they will endeavour to rip you off.


  • tsgsdg 9th Jul 2009

    Reviewer rating: 4 stars


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    Good ISP,never had any problems with Eclipse internet the 3years i was with them. easy to contact.

    Only bad thing was they did charge me £18.00 for canceling even though i was out my contract. they sadi it was a "standard charge" ... yeah right..! lol

  • Guest 12th May 2009

    Reviewer rating: 0.5 stars


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    Eclipse Internet is an awful ISP provider that has gone down hill fast since their sell out a couple of years ago. Not recommended!

  • Guest 7th May 2009

    Reviewer rating: 1 stars


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    Eclipse Internet don't know much about what they do.They don't know that there is possibility to connect another domain to the same acount and of course they don't know how to do it.Pop3 disconnets very frequently, for long periods of time.

  • curtj Rank: Corporal 15th Apr 2009

    Reviewer rating: 0.5 stars


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    Started off pretty good. I was on a rolling monthly contract with them using their 'Business 20' service.I had been with them for a year as a business customer, but due to a change in my business procedures I had an increase in my usage and was nearly reaching my 20Gb monthly limit each month (it's ...

  • Superstars 30th Dec 2008

    Reviewer rating: 0.5 stars


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    They must be the biggest load of wasters on the planet in my opinion. I made the mistake of signing up for a one year contract. Big mistake. It took ages to get them to stop charging me even after I had switched to a much better ISP. Lots of excuses No action.

    The good news. I switched to Fast.co.u ...

  • hughzy 15th Dec 2008

    Reviewer rating: 0 stars


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    Looking at the other comments, it seems like alot of people are having the same problems as me.I have been an Eclipse customer for over 4 years, but in my opinion customer loyalty means is slacking. Their "packages" seem to change every week, and when i phoned up to report a problem with my speed, t ...