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Review by
colostomyexplosion
on 21st Jul 2008
User Rating : 0
Respect :
0
Firstly, customer service is a strictly 9 to 5 outfit, so if you have a job you can give up any ideas about ever being able to call them up if a problem should arise I feel. I have no doubt that a problem will arise, as the speeds are usually in the region of 2-5% of what is advertised in my experie ...
colostomyexplosion's full review | 107 words
Review by
Guest.
on 7th Jul 2008
User Rating : 0
Respect :
0
Speed terrible. I used to run BT business broadband and the speeds were great. I downgraded to a home package and changed to Eclipse based on a recommendation from a friend. I am just about to ditch them. I am downloading at an average of 30Kb/sec!!!
Guest.'s full review | 49 words
Review by
Guest.
on 28th Jun 2008
User Rating : 6
Respect :
0
Good service, never been a problem though the speed isn't as good as it should be.
Guest.'s full review | 59 words
Review by
canalia
on 27th May 2008
User Rating : 1
Respect :
0
Our line tested at 6Mb download and we signed unlimited Level 2 business ADSL contract at £39.99+VAT per month on 04/04/08. Actual speed 600Kb/s. Called technical support who said they offer no guarantee of speed and that our package was now obsolete (after only one week!) and we needed to up ...
canalia's full review | 167 words
Review by
AntonioR
on 14th Apr 2008
User Rating : 0
Respect :
0
It feels like they want to provide a good service but haven't got the means to do it as far as I am concerned. They are now saying that BT may charge me £169 to repair the problem if Eclipse's equipment is faulty. In addition if I want to cancel my 12 month business contract I would still hav ...
AntonioR's full review | 127 words
Review by
afmspace
on 3rd Mar 2008
User Rating : 0
Respect :
0
Didn't like anything. Was a problem from day 1 and didn't cease to be until I left some 2 months later (actually, it is still a problem even though I gave up on the service in January - as far as I am concerned, they still can't get their act together to send an accurate final bill).
I do not recom ...
afmspace's full review | 108 words
Review by
Guest.
on 14th Feb 2008
User Rating : 0
Respect :
0
got eclipse broadband through a company called DST who i guess are eclipse resellers.-worst service ever , they throttle yr speeds 8 meg is more like dialup, so bad it not even worth writing about.
Guest.'s full review | 61 words
Review by
Guest.
on 13th Feb 2008
User Rating : 9
Respect :
0
No problems so far, just always works. we have a VPN running on the 3 sites and don't get problems with the lines.
In the first place they were very helpfull in sorting out problem with the line quality. They got hold of BT to sort out the line, and chased BT to get the work done.
Guest.'s full review | 97 words
Review by
stemogs
on 2nd Feb 2008
User Rating : 0
Respect :
0
Obviously I had to have the dreaded 12 month contract with Eclipse Internet. If all providers are as good as there promises why don't they offer 1 month contracts? Speed at times was as slow as dial up (honestly) customer service was unhelpful and not very knowledgeable. Just poor service stay away.
stemogs's full review | 52 words
Review by
Guest.
on 2nd Feb 2008
User Rating : 0
Respect :
0
When I joined in 2006 they were good but now I am very disappointed. Eclipse appear to be running some very heavy-handed torrent and p2p blocking technology which in my experience will not let you connect to chat or game servers either, or many other things. The speeds are very poor for me (around w ...
Guest.'s full review | 195 words
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