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St Helens Glass Reviews

  • Review by
    sthelensarerubbish Rank: Lance Corporal
    on 2nd Jun 2006


    User Rating : 1
    Respect : +1

    St Helens Glass installed a conservatory for us and tried to finish it within two weeks. Six months later it is still unfinished. The floors are cracked, and there are gaps between the floor and the brick walls. They never answer the phones, and if you are lucky enough to get through, they won't cal ...
    sthelensarerubbish's full review     | 65 words

  • Review by
    paddyp Rank: Sergeant
    expert review Expert Review
    on 14th Nov 2006


    User Rating : 1
    Respect : +4

    I arranged an appointment with St Helens Glass to get a quotation for some work I needed doing in my house a few days ago. I chose to ask them because I'd done a quick search on the internet and found few complaints compared to other glazing manufacturers. The first appointment made was for an ...
    paddyp's full review     | 1183 words | 1 comment added.

  • Review by
    Longbrook
    on 12th Dec 2006


    User Rating : 0
    Respect : +2

    The sale for my conservatory was agreed on the basis that the job would be finished before Christmas, I am now told that it will be January; the sales rep told us that they make all of their own components so that they have contol - now I am told that the roof is delayed because it comes from a sis ...
    Longbrook's full review     | 87 words

  • Review by
    cruse
    on 15th Dec 2006


    User Rating : 0
    Respect : +2

    Departments don't 'speak to each other at St Helens Glass, and there is lack of cooperation. We were told we had to take a loan out with GE money to obtain the 'discounts' they were offering. It was explained that in doing this, St Helens Glass would then pay the first 5 payments. We were issued ...
    cruse's full review     | 118 words | 1 comment added.

  • Review by
    westonsmithies
    on 16th Dec 2006


    User Rating : 1
    Respect : +2

    We have exchanged dozens of complaint letters, problem lists and received very poor service from St Helens Glass. 5 years on we have a conservatory that leaks in 4 places, with roof panels that don't fit. The finish on the building work was very poor. Trims, seals and decorative elements lasted abou ...
    westonsmithies's full review     | 79 words

  • Review by
    gedleigh01
    on 1st Mar 2007


    User Rating : 0
    Respect : +1

    I didn't actually use St Helens Glass as I heeded the warnings in the numerous bad reviews but I wanted to speak to as many people in the UPVC game before making a decision on who to go with. SHG fall into the stereo-typical "double-glazing salesman". The salesman used the usual tricks like "I nee ...
    gedleigh01's full review     | 126 words

  • Review by
    Lisa Fraser
    on 13th Mar 2007


    User Rating : 1
    Respect : +1

    I work in a service industry & have come across some dire companies in my time but St Helens Glass are something else! How have they managed to stay in business so long! I have been trying to ring them all week simply to get a copy of the Guarantee for work that they carried out on my property last ...
    Lisa Fraser's full review     | 383 words | 1 comment added.

  • Review by
    SHGareuseless Rank: Lance Corporal
    on 26th Mar 2007


    User Rating : 0
    Respect : 0

    I am so glad this company is out of business. So many customers have lost thousands of pounds. I hope the owners and managers of this company are never able to set up in business again. I wish I had never gone near this company but too late now and my warranty is absolutely useless.
    SHGareuseless's full review     | 181 words

  • Review by
    micktay44
    on 27th Oct 2008


    User Rating : 5
    Respect : 0

    St Helens Glass have gone out of business, this website is now owned by St Helens Windows, a rival company and in no way affiliated with St Helens Glass. MODERATOR COMMENT: Review Centre would like to thank micktay44 for pointing this out. As a result the website address is no longer displayed on th ...
    micktay44's full review     | 93 words

  • Review by
    Valentino22
    on 15th Nov 2008


    User Rating : 10
    Respect : 0

    I checked on phoning that this was not St Helens Glass, of which so much bad publicity has been written. This is not St Helens Glas.s. We had five windows and all of the soffits, barge boards, cladding etc done by them. They were extemely proffessional from start to finish. The sales were flexibles ...
    Valentino22's full review     | 97 words


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