Reviews for Outdoor Toys Direct www.outdoortoysdirect.co.uk Reviews

Just Wills's review has yet to be rated - Be the first!
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kids quad bike delivered broken. Requested a replacement or refund and replacement was promised.I have made daily calls and sent numerous e mails. After 4 weeks no contact , no refund NOTHING. The Worst company I have ever dealt with - do not deal with Outdoor Toys Direct. Would not have given any s ...

Guest's review has yet to be rated - Be the first!
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Terrible. Have never dealt with a company like this. Firstly placed my order online, but checked by phone that delivery was, as shown 2-5 days. Outdoor Toys Direct confirmed. Expected the playhouse to arrive in good time for my daughter's birthday/party. Was told two days before the birthday th ...

khomer's review has yet to be rated - Be the first!
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Took ages for shed to be delivered we rang up to chase it only to find their phone number is a premium one and cost 2.50 for a 20 minute call. The play house from Outdoor Toys Direct when it came was of reasonable quality for the price. Relatively simple to build all the parts were there and in goo ...

joannaharthen's review has yet to be rated - Be the first!
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Outdoor Toys Direct are an absolute bunch of cowboys. Difficult in the first instance to get through on the telephone. Then when I requested that they collect the trampoline (which arrived in very battered packaging), they supposedly booked in a slot for collection - which did not happen. They als ...

hayleyhenn1's review has yet to be rated - Be the first!
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the item was not delivered on specified date, when it was delivered the item is broken, now we are looking for a refund, I have had no response from emails or phone calls yet.

Guest's review has yet to be rated - Be the first!
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This is one of the worst companies I have dealth with. Money debited from my account immediately, and our climbing frame is yet to arrive THREE MONTHS LATER! We have been calling and emailing them constantly, and had no reply as of yet. I think they are the worst online retailer yet!

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Over two weeks ago I ordered a product from www.outdoortoysdirect.co.uk. The money has been taken from my account. I have yet to receive anything and my query emails have not been responded to yet. I have not yet been willing to wait in the 20 minutes estimated phone queue, but looks like I will hav ...

jkellaway's review has yet to be rated - Be the first!
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I ordered a trampoline from www.outdoortoysdirect.co.uk but at 4 o'clock the day before it was due to be delivered I received an e mail to say it was now out of stock. Decided to cancel as expected delivery was now 6 weeks but have now been waiting for a refund for over 2 weeks. Many phone calls and ...

louisec's review has yet to be rated - Be the first!
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Ordered an air hockey table from Outdoor Toys Direct last week. Was not given a delivery date - cannot get information. Waited almost 30 mins to speak to a seemingly unpleasant operator. Cancelled order formally as per their instructions. Nightmare. In my opinion, pay a little more and buy elsewhere ...

imogen dawson's review has yet to be rated - Be the first!
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Do not use this company!
I ordered a Little Tikes slide a month ago, e-mailed the company three times and received no response.
Whilst waiting (for ages) on the phone I came across these reviews and decided to cancel the order. Have been told I need to now e-mail the cancellation through and after t ...