Reviews for Mortgage Matters Direct www.mortgagemattersdirect.co.uk Reviews

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Mortgage Matters Direct www.mortgagemattersdirect.co.uk Reviews

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  • Guest 28th Nov 2009

    Reviewer rating: 1 stars


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    I would not recommend to anyone! We were told the wrong information aboout the property. We had several meetings with the advisor and he told us the same information every time we went to see him and he never even mentioned a mortgage!

    When he told us that he would phone us for an update, we never ...

  • Guest 15th Dec 2007

    Reviewer rating: 0 stars


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    Absolutely dreadful and illegal behaviour. Had to battle every step of the way to have the issue investigated and resolved even though the agent admitted the general points of the complaint. FSA weren't brilliiant either but at least they made Mortgage Matters realise the seriousness of what had hap ...

  • buzzingbee Rank: Lance Corporal 13th Mar 2006

    Reviewer rating: 0.5 stars


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    Customer service provided by Mortgage Matters Direct is alright if things are going well. However, if your sale falls through, even if it's no fault of your own, forget any kind of support from them.

    I've had a complete nightmare trying to get a refund of fees which were taken from my bank accou ...