Reviews for FOTO.com www.foto.com Reviews

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The average lead times they declare on their web site are just a lie. If you are lucky enough to get your order, it will come one month late. The quality of their printing sucks (the paper is not glossy and all colors are changed). Their customer service sucks (they respond immediately but do not ad ...

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I ordered 12 photos and paid 23,20eur out of which 16eur is for packing and delivery!

Customer service replied they had to ship it in 3 separate packages because format was different (I only had 1 picture 2cm wider!)

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The product was never delivered. Their website just tells you that it must be the fault of the post office. There is no real way to contact them that works after you have paid and ordered.

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Horrible service. I have still not received my $60 order. I was able to contact support through email after waiting a week for a reply. They replied advising that they have no control over the postal system (broken English). However, they offered to reprint my order and ship it again. It has been tw ...

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Absolutely one of the worst online companies I have every had the misfortune to use. Still waiting for the delivery - they have an order tracking facility, which confirms my order is overdue but there is NO WAY TO CONTACT CUSTOMER SERVICE!!!! There is a 'contact' page but it just refers you back to ...

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I wish I'd read these reviews before ordering. FOTO.com is rubbish!
use photobox instead!
I had to pay £3 P&P twice because I ordered 2 different sizes of picture.( never heard of that before!) For a total of about 12 pictures I paid about £10 - £6 of which was p&p.
10 days later a ...

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I decided to use Foto.com as I had heard they were good value for money. To be fair I went on their site because of the offer of twenty free prints any number of times, which I thought was a result( I think this might be a unique offer?). However, as always I got persuaded into buying another produc ...

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Order NEVER arrived!!! No phone numbers available to call FOTO.com. They have NOT REPLIED TO MY EMAILS... And I paid £50 (approx $80) for my photo portrait and NOTHING arrived in the last 4 weeks... Complete RIP OFF!!!

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I put two orders with FOTO.com on 9th and 11th January. The one on the 11th arrived within a few days and the prints were fine. I still do not have the order on 9th.

I sent them an email and they said there was a process problem and the photos had been dispatched. This was on 19th. I would expect t ...

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I felt though quality of Calenders I ordered was VERY poor
Ordered 3 Personalised Calenders - received 1 of mine and 2 for other people
I've received no response to emails yet
No phone numbers listed on website