written by on 24/05/2011
I bought a mini laptop to take on holiday to australia with me. its has never worked and M&S refuse to refund at all i have had so many arguments with them on the phone that eventually i was given a code to quote in sotre to eventually get my refund. Alas this never happened aand today i was told tha the advisor that gave me the reference number was not authorised to do so and now im not entitled to a refund. Now the technonlolgy team are splitting hairs over when n where it was purchased and keep saying you cant have your money back only a repair its your fault u didnt call us in 35 days. well i was in austarlia but they dont care and refuse to budge. oh well small claims court it is then
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