Written on: 20/05/2011 by Ali king (1 review written)
DON'T BUY IT! I've now had two Samsonite cases which have cracked open during travel. Both were under 3 years old. Samsonite don't want to know about complaints. They just blame the airline and refer you back to them. I've travelled extensively and never experienced this with any other luggage brand. Their website is really unhelpful and theier customer servie non-existent - just about the worst service I've ever come across for an international brand. Remember those adverts where they dropped a suitcase from a great height and it was undamaged? No wonder they don't use them any more.
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