written by on 18/05/2011
Ordered a bike that was indicated as on order from supplier. Waited 3 weeks
and no news. Contacted them and they said it was no longer in production. Nice of them to contact me to let me know! So i ordered a more expensive bike. The
bike was well packed, but came with two large chips on the forks. Seat post
was all scratched up from someone installing it previously. After spending
a few thousand quid I was not happy. Also, ordered quite a few other accessories. Most came with missing parts such as screws or nuts. Really annoying that they cannot check what they ship, especially when it is being shipped to another country. They seem to be happy to allow things to become
issues for the customer and then offer a discount to "solve" the problem.
As rated by our community of reviewers