Written on: 11/05/2011
Please NEVER EVER EVER use this service!
Lastminute overbooked the particular hotel we booked into by SIX bookings. That means that six different bookings including us arrived to check in to our hotel only to be told there was no available room leaving us with NO WHERE to stay in London upon arrival. To add the worst insult to injury after multiple attempts at contacting any representative of the company they refuse to be in touch and to honor the refund they promised when initially dealing with the overbooking.
ABSOLUTELY THE WORST COMPANY!!!! Do NOT give them your money.
As rated by real users