Written on: 09/05/2011 by sjmuzz (1 review written)
Absolutely appalled by the service provided by shoe dyeing direct.
We sent off two pairs of our own wedding shoes (original cost over £100 each) in Ivory to be dyed silver for use as bridesmaids at another wedding. They came back a horrible dark grey, stained and watermarked all over. Cost us £80 in postage, cleaning, dyeing and scotchguarding and company have refused a refund. They offered us a discount on buying more shoes from them!!
Photos of what they have done to our shoes will be uploaded if possible.
I would advise all partiesa avoid this company at all costs as it has cost us around £300 in costs and damaged goods and we still have no suitable shoes to wear.
I dont believe we are the first people to come across this problem with this firm.
Would also advise against ordering from sister company www.weddingshoesdirect.com as same people.
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