Written on: 09/05/2011 by sjmuzz (1 review written)
Absolutely appalled by the service provided by shoe dyeing direct.
We sent off two pairs of our own wedding shoes (original cost over £100 each) in Ivory to be dyed silver for use as bridesmaids at another wedding. They came back a horrible dark grey, stained and watermarked all over. Cost us £80 in postage, cleaning, dyeing and scotchguarding and company have refused a refund. They offered us a discount on buying more shoes from them!!
Photos of what they have done to our shoes will be uploaded if possible.
I would advise all partiesa avoid this company at all costs as it has cost us around £300 in costs and damaged goods and we still have no suitable shoes to wear.
I dont believe we are the first people to come across this problem with this firm.
Would also advise against ordering from sister company www.weddingshoesdirect.com as same people.
As rated by real users
" Excellent service and good colour match " Read More
" Terrible customer service " Read More
" Lovely designs and best quality " Read More
" Terrible quality " Read More
" Nil communication back " Read More