Mark Anthony Bikes Direct www.activesport.co.uk Review

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★★★★☆
4.3 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Mark Anthony Bikes Direct www.activesport.co.uk

★☆☆☆☆

“The worst service that I've possibly ever encountered...”

Written on: 06/05/2011

The worst service that I've possibly ever encountered anywhere, in terms of customer interaction as well as otherwise. The bike I ordered was quoted to arrive within 5-7 days, and it's now been one day short of three weeks. They refused to track the bike until it was almost a week late, and take on average two days to reply to emails. At the moment they seem to have no idea when I can expect the bike to arrive, and after promising a 48 hour delivery (after the bike being returned to them because of their mistake), they've now stopped replying to me entirely.



I would pay extra any day to avoid having to deal with these people ever again.

  • Bike £300

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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