Written on: 30/04/2011
Rubbish. I should have read everyone's reviews online before ordering from this place as it seems to be a regular issue with Jewellery Boxx. I ordered a pendant for my fiance's birthday on the 27th March 2011. It was for his birthday and was a special occasion as I was leaving the country and moving to Australia, with my fiance coming 4 weeks after me. It was important this got to him prior to him leaving his job for obvious reasons as he was then leaving the country as well. Needless to say the gift still hasn't turned up and despite me emailing I have heard nothing. Not a word. My fiance has now left and there is no need for the pendant anymore and the sentiment was entirely lost. Absolute poor service and I will be expecting a refund and if I continue to not hear anything I will take it as far as I have to in order to recover my money. The fact this thing happens all the time by the looks of it just makes me think it is complete incompetence and disorganisation. It's not hard to communicate with your customers or just send the fricken goods.
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