Written on: 28/04/2011 by trigger2212 (1 review written)
We'd spent the previous day going round the usual sofa stores trying to find a decent corner sofa for our new house, but had no luck. So, we went up to CSL on the Gateshead Metrocentre Retail Park - and we're immediately impressed with what was on display. They had at least twice or three times as many corner models on display than the other shops we had previously visited. We were greeted (not pounced on!) by a sales consultant by the name of Andy Bell - who was top notch, not pushy, knowledgable, helpful and easy going - with no hard sell approach. We told him what we were looking for and he gave us some ideas and some advice, and then we made a decision to go with the Napier, and the storage footstool that went with it. I wanted to take a photo of this onj my phone, but to save me doing so Andy sent it via e-mail there and then from his iPad (I like the way that all of the sales consultants have them, we did the order and everything on them). I don't think we've ever felt so comfortable in a sofa shop, it was nice not to be set upon by a horde of salesmen and just be left to get on with things, but at that the same time there were people close at hand for advice and questions. Our delivery date isn't yet due, so we haven't actually got the sofa yet, but what I would say is that CSL were very flexible in arranging the delivery date, around the date we have for moving into our new house.
If you're going to take finance out remember you'll need photographic ID and proof of address - as we didn't have any on us at the time of purchase (which was still okay as we were able to proceed, and just present our ID in store at a later date)
Would I buy from here again, based on current experience? Yes. Would I reccomend it to friends and family? Yes I would, quite happily.
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