Meteor Ireland - www.meteor.ie Review

“Absolutely dreadful. I've been with them for a number...”

Written on: 26/04/2011

Absolutely dreadful. I've been with them for a number of years simply because of the price( 2 phones and later broadband dongle) I had a problem with the broadband a few months ago and had no satisfaction with customer service rep, was told to do an update of software... next bill I got was over 400euro because of some problem with broadband. Again wasted half a morning on phone with them and they were to ring me back within 3 days..... 4 weeks later still waiting on the call.... got next bill today and it still not rectified....everytime phoning them up takes an age to get through. The customer service representatives are so uncaring and unhelpful that I refuse to hand over one cent until it is sorted. Trying to find out how to report them to Comreg now if i can. I would not even recommend them to an enemy!! If only I could give no stars so please disregard the one i was obliged to give them!

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