Travel City Direct Review

“TRAVEL CITY DIRECT GOOD LUCK IF YOU WANT VALUE FOR...”

Written on: 25/04/2011 by hammers3964 (1 review written)

TRAVEL CITY DIRECT GOOD LUCK IF YOU WANT VALUE FOR YOUR HARD EARNED CASH

Recieved driving instructions from Orlando even though we were flying into Tampa. No supprise then that we spent two hours at the Car hire kiosk as we had no booking, eventualy realising that they had booked car in Orlando !!We then have to drive halfhour past our accomodation to pick up the keys from a place called Hotel Beds Where were then informed for the first time we would have to pay a five hundred dollar deposit or a fifty dollar insurance in case of damages. One thing being asked for this another one being asked by the rudest unpleasant individual I have ever met. Any way lovely house in all but we spent the whole holiday with no electricity at the front of the house, no air con, three draws full of previous occupiers belongings showing the house is not checked prior to arrival. We sent and recieved a great deal of emails on the issues had many appologies but see no one all holiday. The final email was the best which was from Virgin asking me who we had reported the issue to even though they were replying to probaly my tenth mail to Orlando rep at travel city !!! In summary they dont care once they have your money and when I return to Florida for the fourth time it will not be with them. If Richard Branson knew what he bought he would have a fit USELESS



Larry