National Express, East Coast Review

Click here if this is your business
★★★☆☆
2.5 / 5
From 6 reviews
33% of users recommend this
Click here if this is your business
  • Reliability

  • Cleanliness

  • Value For Money

Guest's review of National Express, East Coast

★★★★★

“Excellent!! This was a first time journey using 'EAST...”

Written on: 21/04/2011

Excellent!! This was a first time journey using 'EAST COAST' trains 1st class carriage for my husband and I, these people know how to look after their passengers.......although the chap serving us on our outward journey to King's Cross London could have been a bit more cheerful....a smile would not have gone a miss!! Love the tea/coffee served at your table in abundance, snacks...all complimentary, journey incredibly comfortable, arrival in London from Doncaster was super fast.........just over 2hrs!! Would definitely consider travelling this way again!! Over all, this journey to and from London was quite amazing!!

  • Value For Money

  • Cleanliness

  • Train

    Bus / Train

  • Reliability

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bushbybabe's Comment

Written on: 07/09/2011

Must have been a one off because usually the crew are hard to find! On first class service's the food is not available only sandwiches and if you are lucky you get one drink. The menus state more choices but try asking for one, the answer usually is not available, indeed today not even a packet of crisp were available. However, notice when the crew eats, they have full meals cooked for them.
If there was a choice I would not travel with this company, they boast about at seat service, its a joke!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review