Written on: 19/04/2011
I attend Dunfermline Bannatyes and have done so for 3 years. In that time the club has gone dramatically downhil from cleanliness, hygiene, operational machinery, professionalism of staff - to name but a few points.
Sauna/Steam/Jacuzzi constantly either breakding down or being too hot/cold. Showers have been broken and have not been replaced in the 10 years the building has been open. The air con stopped working for weeks on end so doors were opened causing very slippy floor not to mention it being uncomfortable working out.
The Fitness Manager is very lazy and has driven half the staff away with her attitude and unprofessionalism. She is 5 months pregnant but you would think she is due - really motivational role model NOT. Think she despises anyone fitter than her so goes on bullying rampages now and again. Always Freelance instructors in cos they cant keep staff.
All in all management are very poor. All a bunch of yes men with no real desire to keep customer relations good and happy. Money money money - that is the drive.
Steer clear and find a gym that motivates you and feeds your passion for fitness not says you are "overly enthusiastic" when you work out.
As rated by our community of reviewers
" Avoid at all costs. Easy to Get in Nightmare to get out " Read More
Written by MBibs
" Difficult to cancel membership " Read More
" Not even average " Read More
" Treat your members better! " Read More
" Worst customer service experience - EVER! " Read More