Virgin Trains Review

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★★★☆☆
2.6 / 5
44% of users recommend this
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  • Reliability

  • Cleanliness

  • Value For Money

Guest's review of Virgin Trains

★☆☆☆☆

“i bought tickets to travel in January unfortunatly due...”

Written on: 15/04/2011

i bought tickets to travel in January unfortunatly due to severe weather the trains were cancelled. I am still waiting for my refund have spoken to 6 different people, had 2 e-mails sent and now i'm told its in the hands of southern trains! why was this not said before??? tried tele these only to find suprise suprise its a recorded message saying nobody available!!!! i will no way travel with virgin again try rail easy ot ticket line stay away from virgin trains they do NOT look after there customers.

  • Value For Money

  • Cleanliness

  • Train

    Bus / Train

  • Reliability

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