FoneFunShop Ltd www.fonefunshop.co.uk Review

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Sam199's review of FoneFunShop Ltd www.fonefunshop.co.uk

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FoneFunShop Ltd www.fonefunshop.co.uk

“I purchaed the debranding software for my Sony X10...”

Written on: 14/04/2011 by Sam199 (2 reviews written)

I purchaed the debranding software for my Sony X10 mini pro but it did not work. I reported this and asked for a redund but received no reply. I then raised a Dispute with Paypal. My dispute was not upheld because:



"The item is ineligible for PayPal Buyer Protection because it is intangible."



funfoneshop stated in the dispute that I had used the software, but my login still shows "zero counters", proving I did not use the software.



If it works for you then great, if not thses guys will not give you a refund and even lie to make sure you don't get it. Buyer beware!!!



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Fonefunshop's Response to Sam199's Review

Written on: 16/04/2011

hi,
<br/>
<br/>lets get the facts clear here.
<br/>
<br/>You purchased a credit to debrand your phone.
<br/>
<br/>you used said credit and server to flash the phone with BRANDED firmware. instead of using DEBRANDED firmware.
<br/>
<br/>So basically you RE-BRANDED your phone, and wasted the credit by making this mistake, instead of reading the instructions that CLEARLY tells you to tick GENERIC firmware.
<br/>
<br/>You then asked for another credit, i checked the server and saw you had used it already to flash your phone and told you you would have to buy another.
<br/>
<br/>You then raised a paypal dispute stating not as described, which is a bit of a lie, as you used the credit wrongly.
<br/>
<br/>when i explained the above to paypal, sending server report showing your ip and the use of the credit to flash the phone, they agreed that you received and used the credit. hence you lost your paypal claim.
<br/>
<br/>
<br/>
<br/>

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