Waterstones Review

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★☆☆☆☆
1.4 / 5
From 62 reviews
12.9% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Waterstones

★☆☆☆☆
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“I pre ordered a book for my sons birthday. It still...”

Written on: 13/04/2011

I pre ordered a book for my sons birthday. It still wasnt with us 4 days after release so i emailed customer services who said i had to wait 10 days before i could make a claim.

After 10 days of it still not being with me i emailed them again, this time they told me i had given them the wrong address, i'd actually forgot to include my post code, therefore it's my fault the book hasnt arrived with me.

I'm absolutley disgusted with their responce and i'll never use this company again.

  • Online

    Branch Visited

  • book £3.49

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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