Written on: 11/04/2011
THIS COMPANY IS APPALLING, DO NOT USE IT!!!
I had to cancel my order due to the company having insufficient stock (firstly their levels of stock should be available on the website). I spoke to someone on the phone who agreed to a full refund... however- money was taken out of my account and still (1 1/2 months later) have had NO refund.
I have emailed the company on several occasions as this seems their only contact details available and they have just ignored me!!! No idea how to get hold of them, but I'm going to do everything to get that money back, as I'm not going to let them get away with treating customers like that!
Lots of other people have reported similar problems so JUST DON'T USE THEM!!!
As rated by our community of reviewers
" All as expected. " Read More
" VERY poor service. " Read More
" Awful Service, No returns, Terrible products " Read More
" Click and collect " Read More
" Snails are faster " Read More