Written on: 09/04/2011
I damaged my suit on some rocks...didnt even feel anything, but the damage was enough to break the membrane. When I brought it back to the Dive Center where I bought it they informed me warranty wouldnt cover it, and I should have it professionally repaired as Oceanic do not do repair kits. I find this a rip off and very amatuerish regarding a sport where equipment can get damaged. I bought this suit made to measure but the right boot was a little tight from the start but I thought it would ease out but it didnt. I should have sent it back straight away. I wish I had not wasted my money on this suit.
I would have expected a better after sales service from dive center and Oceanic, certainly would not have bought the suit if I had known there wasnt one.
Tony O'Brien,Dublin, Ireland
" O'Neill Psycho Wetsuit 2 and 3 Twice Bitten " Read More
" Falls apart after 1season " Read More
" Toddler wetsuit " Read More
" Worst Customer Service " Read More
" I damaged my suit on some rocks...didnt even feel anything, but the... " Read More