iFlorist www.iflorist.co.uk Review

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★★★☆☆
3.1 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of iFlorist www.iflorist.co.uk

“Mothers day bouquet arrived 2 days earlier than...”

Written on: 09/04/2011

Mothers day bouquet arrived 2 days earlier than requested,well packaged very pretty but roses already going,had to throw majority out after a few days. Contacted Iflorist web helpline and was "attended" to by Pixie. What a helpful person,she arranged for a replacement and better one to be sent next day. Having dacided not to use the company again...Pixie changed my mind and I most certainly will. Many thanx Pixie

S Elston

  • flowers (gift)

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

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Deb670's Comment

Written on: 15/02/2013

valentines roses delivered on time but already dead had to throw away,ive called helpline 8 times no joy just answer phone also emailed them numerous times get emails back with a ticket number reply to that and recieve another ticket number ,really annoyed now will try one more time tomorrow and see if i can get them to sort the problem out waste of money if you ask me on my part as its cost me loads listening to a answer phone

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