Written on: 05/04/2011
Beware of IC Online. I've found it a complete rip-off and their customer service Nil. I've paid 2 years subscription but had only c.9 months access to the site as my account mysteriously keeps being altered to 'registered user' status instead of 'subscriber'. Not only have they failed to keep promises (to delay the 2nd years D/D), they ignore emails and delay sending any reply for weeks. I'm c. £62 out of pocket so far and they have refused to refund anything saying they were not advised of the problem at the time (clearly a lie - as the problem was secretively fixed by them following another email). Needless to say I won't be renewing my subscription.