Written on: 04/04/2011
I recently tried to buy two separate tickets from Edinburgh to Damascus. Price for one traveller was £340 with nine seats available. However, the price for two travellers was £370 each. To save money we decided to buy separate tickets. Immediately after purchasing the first ticket I tried to buy the second, still advertised at £340, but after selecting the ticket the price increased to £410 and in addition departed on a different flight 3 hours earlier. Also the return flights were different times!
We purchased the ticket based on the erroneous information, £340 nine seats available. What happened to the mysterious nine seats? We were left with one ticket and no availability for a second ticket. I cancelled the ticket at a cost of £25 and claimed the tax back but am still waiting for the money and they have not replied to my emails.
I wish I'd seen all these reviews before.
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